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slinky#74808 commented
Why is this happening all of a sudden I've been playing WAR and have put a good amount of cash into the game and I'm DC at least once per game. It just puts me off playing and other players must think I'm roping. Sort this out please.
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Dr. Nachondo#91342 commented
Same situation here
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Koll 100#77287 commented
I also got this twice today, once in a draft, was 1/1 now 1/2 and refuse to play. I was planning on doing a sealed but with this i don't think i will. not risking 2k gems just to lose due to a server problem on Wizards end.
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mbgeekgirl#43348 commented
I have lost 4 matches in the metagame challenge either from directly this issue or from such a janky game i couldn't bring it back after 2 time out turns. I want my coins back for those events. This is unacceptable.
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Maikuljay#83532 commented
I just experienced this issue, is there some kind of way to reclaim the lost progress? I really hate that I now have one of my losses recorded for my tournament.
I am going to have to concede. Its cost me coins to get into this tournament
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KingDineries#37792 commented
I lost three straight seals matches not one card played because of crash if I am not refunded 2000 gems i will no longer be a customer.
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TimtheGreat1989#43392 commented
Same error just occurred for me. Played in a Standard event, and lost my last game because it the network error occurred mid-combat and prevented me from interacting. Reloaded the game to see my board almost completely wiped. Now I've lost, and the event is over. Thanks.
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DaOansa#38497 commented
same error second time since forced update - network error and the game stuck. Afterwards I loose the game - this is a pity
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G-Unit#86120 commented
Network error since the latest update keeps happening. Can't go more than 2 games without it happening.
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Suicidal Samurai#54821 commented
Mid Game my game said network error and its just stuck on this phase for more than 10 minutes In sealed.
What do i do i was winning the game and do not want to lose my gems. -
Nakthra#87070 commented
Mid game a network error, go figure as soon as I was pulling ahead in the game. I hate the fact I had to pay to get into the event, and I know without a doubt once I reset the client I will receive a game loss.
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deanofcool#62689 commented
popped up with network error during a game. timeout for opponent wasn't functioning. so i was forced to concede, losing the match and progress, this should NEVER happen. very annoyed.
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Brasov#61245 commented
game does not progress anymore, internet working perfectly fine. I'm losing a game in sealed to this, first game with the new set, real bummer!
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Chucky75b#99153 commented
I was playing a Draft and this happens.
I don't want to lose the game.It happens often
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mira#40861 commented
As below, would be great to reconnect or at least not record a loss for network errors.
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ZmunkZ#59759 commented
Constant network errors while playing matches. I just can't fathom why the game would be unable to resume playing once it reconnects. There is no way to take action once this occurs, you just have to force quit.
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Smartin#03223 commented
I have the same "Network Error" only when I click Play. For almost a week now I have been unable to play. I payed for the Pauper Event, fine. Built a deck, fine. Try to play, not fine. The event is about to end I still cannot play any match. I Uninstalled and reinstalled. I tried a different computer. My Wifi even happened to get upgraded from 10 to 20mbps in this time. If I select "OK" on the error message it just perpetually loads no game. I've waited for over 30min. Nothing works to get out the game but to force a Alt + F4. I can play other games like Rocket League without a problem. I'm a player who likes to grind every quest to maximize my rewards and I'm losing daily quests now. Please let me know if there is a way to solve this.
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Uttertravisty#99743 commented
Network error resulted in game not being able to continue, be conceded, or quit... had to force quit Arena
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NazrulMZ#43183 commented
Unable to proceed with draft or normal play due to network error ?! I have contacted the customer support and they send me an email to rectify it. I have re-isntalled the cleint but the same issue stil persists. I try resign from the current draft but the same problem still occures. Please refund my 1500 gold for your incompetence