Error Updating Data
The game is stuck on startup.
It says : "Error Updating Data - Please check your connection and try again".
Obviously my connection work just fine. I think this is a bug.
Thank you for your time and patience
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Bhames#53506 commented
Same here. Reinstalled and same error
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keebplays#13731 commented
this worked thanks
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Perotin#58028 commented
- This problem occurs on the fresh installation
- My connection is OK
- Router reboot did not help
- PC restart did not help
- IPV6 disable did not help
- Firewall or antivirus disable did not help
- Proxy disable did not help
- Reinstall or installing on the other platforms did not help
- Reset all the network settings did not help
- The fresh installation on the ther PC it worked -
Bradberry82#18195 commented
I'm having this error as well. Got the same lame *** response as others have from support. WHAT A JOKE...
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PapabearxX#55099 commented
Did everything that everyone else has tried but nothing is working when I try to log in through IOS.
Won’t let me log into the game
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tortuga#66485 commented
Same thing happening here, even after a re-install. Also at leat for me it seems to be account specific since I can login at a different account
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Ghaduo#35747 commented
Disabled IPv6 on Windows 10, instantly fixed
Go to Settings
Select Network & internet
Select Status
Select Change adapter options
Right-click on your active network adapter
Select Properties
Uncheck the Internet Protocol Version 6 (TCP/IPv6) checkbox
Click OK to save the changes -
Killboy PowerHead#43006 commented
Thank you wiznutz - I need this extra boost to finally throw this garbage game in the trash.
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kxlly#50129 commented
Sure would be cool if this didn't happen basically every time WotC updates the game...
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Slyboots#11434 commented
I just kept trying and trying (like over 100 times), and eventually I was able to get in and start downloading (I had removed and reinstalled app). The download stalled so I kept trying some more. Eventually I got it and downloaded and everything went back to normal. I don't know if developers did something on their end and that is why I eventually got through.
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curiousartist#88834 commented
Getting this for the first time after the hotfix on 14th March 2024. On Mac via Epic.
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Brian Bawel#44829 commented
First time getting this error... only option given is "retry"... which only gives you the same error message. Have tried all options and nothing seems to fix it! Oh, and of course my wifi has a great connection and is running without any issues or interruptions.
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rougeloup#92302 commented
I've been getting this error for about a week now, and even after today's update I'm still getting it, both in PC and mobile.
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crocoduck#60305 commented
I had a similar issue. I saw in my Player.log file that there were messages like "[TaskLogger]Exception encountered when fetching manifest pointer file from https://assets.mtgarena.wizards.com/External_2024.35.0.5276.1055181-windows.mtga: System.Net.Http.HttpRequestException An error occurred while sending the request".
On a hunch, I disabled IPV6 networking in my computer (Windows 10), and lo and behold, and was able to load the game successfully.
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thinlizzy#18380 commented
cellphone is no longer working too. same error. pfff
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thinlizzy#18380 commented
I was able to play it in my Windows this morning, but later on I tried to play it in my Mac and I started to get this error every time.
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Bert Russel#20135 commented
Same issue. Using a PC that it worked on yesterday.
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illZero#35874 commented
Same issue
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SilverSmoke#99140 commented
Having the same issue.. reinstalled fresh, tried Epic games launcher, no success.
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catgon#67037 commented
Also having this problem and after going through all the troubleshooting confirmed that i can use any other account to access the game so this is an account-issue no installation/network thing. [Incident 3796122]