Error Updating Data
The game is stuck on startup.
It says : "Error Updating Data - Please check your connection and try again".
Obviously my connection work just fine. I think this is a bug.
Thank you for your time and patience
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Gartak#83532
commented
This is apparently related to having historic brawl decks with creatures that have the specialized mechanic. Look up Amazonian on YouTube they made a video about it.
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HemiDodge30#95848
commented
I have been dealing with this issue since Tuesday the 12th. Both laptop and mobile.
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TheSaltMineKid#73283
commented
Also experiencing this issue. Have tried all sorts of network settings adjustment as well as multiple full deletion, PC restart, reinstalls. I can confirm that I have a brawl deck with a specialize commander.
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foxmoulder#70031
commented
It's impossibile theese way! I can't check-in today since sevaral minutes
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Anthahael#82337
commented
So Gale finally did manage to ***** me in some way :/ - I remember I had a blue/green proliferate deck with him that I should have deleted a long time ago
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BigDBee#38432
commented
I’ve also been experiencing this bug which has been extremely annoying seeing how wizards marked my support ticket as solved yet twelve hours after they supposedly fixed the issue I’m still locked out of the account. There has been no communication from their team on what’s happening other than “well let you know when it’s fixed” (I had to go back in to see they market my ticket as solved and received no contact from the team). This has to be the single most unprofessional way I’ve seen a team address a game breaking bug that only affects the accounts. Yall better be handing out some top tier reimbursements for your abysmal handling of the situation especially gaslighting players into having less open tickets in your IT department. An utter embarrassment of how a company can handle this type of bug.
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Bloodstream#00251
commented
How is this still not addressed? MTG is reflecting all systems “green” when in actuality no one can even log in and play the game. This is perhaps the most epic failure in a dev update I’ve ever witnessed and I work in IT so I’ve seen some stuff. This apparently is affecting all platforms, I’m on IOS and get the same error message and ran through the same troubleshooting steps and still can’t log in 3 days later. MTG, back out your code and take it back to QA until it’s fixed.
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Julinho do MTG#59906
commented
Khan bugged somehow my Acc.
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mindflare77#10638
commented
Same issue. Happens on an Android (Galaxy S23) and on Windows dekstop.
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Anton Amous#01147
commented
I am also getting this error message. 3 days of no play?!?! Wtf wotc and your site reports back no problems. Clearly a lot of other users and myself are having problems.
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BrassLord#38625
commented
I play on an android phone and after the Khans update, I get the same message when I attempt to log in. I have Uninstalled and reinstalled the launcher, attempted to download over wifi.
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Wenaile#79834
commented
after updating to the newest version of game, i find out that i cannot login to the main interface of the game, please give me some help
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SlytherClaw#29719
commented
Error updating data
Only happened to me after the khans update -
totemrecall#52335
commented
Been following this, I can confirm I also have a brawl deck with - viconia nightsingers disciple commander which specializes.
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Zauko#57250
commented
someone publish on twitter that the problem persist if you got some deck specialized. I dont know if that is true but i have got some deck with specialized commander and after patch i cant login. Someone comment with new account can play. Some one here got some specialized commander deck to check the trust if is probably the error?
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jsmith403#08808
commented
Hopefully this issue gets patched soon. Was excited about Khans, now kinda irked about losing 3 days of dailies.
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Thraxaxis#67543
commented
IOS.
Cannot open or load game since last update. Open app, attempts to load, and error updating data: please check your connection and try again, and again, and again, and again. Will not pass this error at all. -
NobleSix#14064
commented
I have the same problem since the update
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Teikiatsu#43059
commented
If you need more confirmation, I have a boros Lae'zel HB deck
Maybe you guys could just get rid of 'specialize' and instead give us the Background enchantment cards? Eh? Eh?
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queen_b#64126
commented
Did you all try downloading the update like the SECOND it was available? I am just speculating that somehow a small group of us were so eager to play that we downloaded a faulty update that was quickly patched but not before sending those few of us into this weird update limbo