Game disconnected mid game
Game disconnected mid game, looked at a black screen for several minutes. Restarted client still a black screen, restarted one more time and it loaded out of match with a match loss. Can I get reimbursed for that event?
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Samuel#18678
commented
This kind of disconnect issue is really frustrating, especially when it results in a match loss. Usually, the best option is to submit a support ticket with details like time, match ID, and screenshots if available, so the team can properly review it for reimbursement. I’ve seen many gaming platforms improving stability and player support lately, platforms https://lucky101.io/ this focus a lot on smooth gameplay, quick support responses, and fair user experience, which really makes a difference for players. Hopefully, the support team looks into your case and resolves it soon.
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vooccie#95525
commented
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nesteroid#26956
commented
It's really annoying when the game crashes right in the middle of a match and then counts it as a loss, especially if you were close to winning. Feels like server stability has gotten worse. After another crash like that I decided to check how reliable other services are, and accidentally found https://book-a-bet.co.za/ - there are a lot of reviews on different platforms, including gaming and betting ones. Interesting that some gaming services have connection issues even more often than bookmakers. Maybe developers should pay attention to the experience of other industries so they don't lose player loyalty.
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LordLake#15598
commented
Same for me!
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OutlawStar333#84168
commented
My game keeps doing this too. In the middle of an AetherDrift quick draft game I think it gives both players a lose after it fades to black and brings us back to the Home Screen as I was about to win the game