Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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Sinanju#18287 commented
after update black Screen me too
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BadMTGPlayr#21177 commented
So my wife is sitting right next to me, playing on Arena. I’m staring at a black screen with a cursor...since yesterday. Was it something I said?
BTW- We both bought the Mastery Pass, so that’s probably not the differentiator. It’s also clearly not related to our Wi-Fi/local network because those are the same for both of us.
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Above the Rain#74108 commented
Please give your customers an status update WotC.
What a nasty bug. Can't acces the game for hours and purchased some ZKR items. I dont mind pay money for a game I like to play but this realy hurts.Also, please let us know how we are getting compensated.
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canedidio#04806 commented
Black screen, normal Cursor, working Audio. all after buying the mastery pass
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Schevtzoo#88934 commented
Black screen, second account didn't help
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Noremac2k3#93587 commented
What a Bug...
Black screen, normal Cursor, working Audio. all after buying the mastery pass -
Above the Rain#74108 commented
Why is this still not fixed??? So many people have this issue.
I pay money for this game and I expect it work properly. Please fix this asap, also some status update would be nice.I was in a B03 standard game and out of nothing attaced screen appears. Can't login ever since.
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moskete#20629 commented
Black Screen. Unplayable for me...
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MrDiegues#19241 commented
Black Screen and cursor, with background music . Unplayable for me...
I was also playing fine before buying the mastery pass
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Foil#81964 commented
Yesterday after the update it wasn't really possible to play, "Wauting for server" and errors on any action, eventually - just black screen with MTG cursor.
Today: played normally in the morning, closed the game, relaucned it in a while, for some reason it showed the message that the previous session experienced some mistakes, the game "restored" itself...
And now I just get the black screen and MTG cursor when I start the game, neither Microsoft C++ disctibutions installation, noe the reinstallation of the game itself helped.
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releasetheevil#35725 commented
Sometimes get the loading screen until trying to connect to server (waiting for server), sometimes I don't, but always getting a black screen. I paid for packs and a mastery pass. This is unacceptable. Has been happening for way too long now without a fix.
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BadMTGPlayr#21177 commented
Black Screen, cursor. No matter what. Tried reinstall. Tried deliberately dropping Wi-Fi to force reconnect. Still end up at Black Screen, Cursor.
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Archangel commented
Black screen with sounds.
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Zamlos#81905 commented
This game works awful, It crashes since I started playing with my Mac, and when you expect some improvement, it gets even worse... You really need to hire more developers, that is a disaster.
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Madgab29#10295 commented
Hi guys.
Same here...
Zendikar DL and install, no problem.
A dozen of games in standard play, no problem as well, both with my account and my son's.Then, quick draft M21 on my account. Draft, no problem. and during the 4th game, disconnection from the server.
Tried to reconnect, unable twice. After that, program asked for an upgrade.
And then, after logging and connecting to server, there's a black screen with MTGA pointer and music. Nothing else.
Couple of tries later, uninstall and reinstall, same stuff.
All this on my account.
Then, got the idea to try with my son's. Absolutely no problem.Maybe my account is still blocked on the quick draft M21 game I was doing.
If ever you have an idea...
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kociol21#54561 commented
Same thing here. I was able to enter the game and play 2 matches an hour ago. Then I switched off. Now I'm trying to turn it on again all I'm getting black screen.
To be clear - it is kinda different than yesterday's black screen. Yesterday there was black screen immidietely after opening the game. This time it starts to open, there are messages like "initializing initial scene" and so on, then it plays the audio like when it opens to main menu but instead it's showing black screen.
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d3m0ng3r#08015 commented
Some here. Seems to be an account problem.
Logging in another account works. -
Thinkingbeard#64468 commented
GUYS SOLVED
only way is try to open 2 Arena close one and found the login screen
Now you need another account, or someone say create a new one
Login in another account, logout
Login your account and all works, 2 hours of try for me thank you wizzard -
Woreck#19541 commented
Black screen Wizzard is racist ?
No money for you now.
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Atomsk#35031 commented
This needs to be resolved soon. If my charity event gets ruined im going to lose alot of time/reputation that me and my community put on the line backing this platform as the star game in such event. Please fix this son and make it right we would hate to see another 3 month bug like what happened in June. Why does my VIP account work?? thank you for your time: Fox