Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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elcuerbo#76656
commented
Problem, impossible to play the first card the game stops it's a scandal
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PINHEIRO#90952
commented
I'm attaching all my logs.
Game crashes during every match, in first turn it just close without a reason. Tried to reenter the game, but the issue make me lose turns. I lost 2 matches of my Sealed Core Set 2021 this way. I was unable to play a full turn because of that.
The game also appears incomplete when a go back to the Home page.
I want my gems back to play a new Sealed.
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SirRocksalot#79424
commented
black screen when i start a match, happens randomly
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Rezin#10414
commented
Experience the issue after every match
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pcjr#54099
commented
At the end of every game I get a black screen. This is happening using the MacOS client.
If I wait a couple minutes, I get this message: Unable to get queue status. Please try again later.
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BizarreReligions#40185
commented
Nos deverian devolver el oro que jugamos que nos hicieron perder.
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thebrodizzle#36086
commented
USING MAC W EPIC GAMES
Had the black screen issue after finishing a match of my m21 sealed game. Then I restarted the app and went to click "sealed resume" and the app crashes.
The last few log lines of the player.log file:
[UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"Home","toSceneName":"EventLanding","initiator":"User","context":"Sealed_M21"}
PROFILE: 19.70ms leave ContentController - Home_Desktop_16x9(Clone)
PROFILE: 15.27ms load ContentController - EventPageV2
PROFILE: 0.06ms instantiate ContentController - EventPageV2
MTGA(49278,0x7000081e2000) malloc: *** error for object 0x192780020: pointer being freed was not allocated
*** set a breakpoint in malloc_error_break to debug
attaching a few crash logs. -
DaruDaru#37919
commented
Black screen on startup, most of the time freezes on black screen. Game occasionally loads, gives connection timeout error when it does. Unplayable in this state. Log attached.
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RNAPBP#43575
commented
here is my log, but still i encountered this issue several others time today
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Tonabrix2004#76241
commented
I also experienced the same black screen issues
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thebrodizzle#36086
commented
USING MAC W EPIC GAMES
Had the black screen issue after finishing a match of my m21 sealed game. Then I restarted the app and went to click "sealed resume" and the app crashes.
The last few log lines of the player.log file:
[UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"Home","toSceneName":"EventLanding","initiator":"User","context":"Sealed_M21"}
PROFILE: 19.70ms leave ContentController - Home_Desktop_16x9(Clone)
PROFILE: 15.27ms load ContentController - EventPageV2
PROFILE: 0.06ms instantiate ContentController - EventPageV2
MTGA(49278,0x7000081e2000) malloc: *** error for object 0x192780020: pointer being freed was not allocated
*** set a breakpoint in malloc_error_break to debug
attaching a few crash logs. -
AgentConundrum#19557
commented
Log attached.
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bayrond#59594
commented
overtime after a match or when I open packs the games goes to a dark screen.
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KNIL#58320
commented
the game do crash during the firsts rounds and if i restart after, the black screen.
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geralt86#12146
commented
Crash. Most important, crash in a draft game, that was not free. Crash in every single game. This is only the last one, when i knew how to report. I lost 2 games for the crash. I think that a refund is an option
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arclune#31142
commented
Black screen midmatch and after restart.
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PINHEIRO#90952
commented
The game crashes when I open it after the last update.
I uninstalled the game and re-installed twice but it still crashes. -
TommyThwack#45501
commented
Black screen with mouse cursor visible and able to move around as soon as you load. When I updated the game it launched and worked fine the first time. But once I closed it and reopened it it happens every time.
EDIT: Read down and disabled Do Not Disturb Mode from AVG for MGTA and it launched fine. But every time I load a new screen it does take longer than normal to load.
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Guli#46495
commented
Hello WoC,
I am experiencing a "Black Screen" that says "outdated Client Version".
And then further says an update is required for compatibility. Please update to the latest version of MTG Arena. -
pitichi#30722
commented
Game crash every first card played, lose three game and go to 0 win major draft....
I hope new update and refund gems...