Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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Sidnei#85700
commented
MTGA - Unity 2018.3.12f1_8afd630d1f5b
crash and show this mesage.
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Ser KylMac#83544
commented
Same thing. I followed all the recommendations on the troubleshooting site, then followed everything Wizards recommended in my ticket (Revo removal, re-install, clean boot) and nothing.
They recommended I check the board to see if anyone else has found a solution. Yep.
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evilbadguy#01139
commented
I thought we were out of the weeds but no fix yet, having same problem as the other folks. things i did no fix: Upgrade to windows 10, clean boot of apps after start up. installed rev to remove mtga and reinstall it as told but no luck. Set all resolution to lowest form and restarted the comp, set compatibility to mtga liking. nothing. i keep crashing and crashing.
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Rude#66439
commented
Having the same issue and lost my paid draft to this. It's frustrating. Tried reinstalling and putting all graphics on low but no difference. Any help and refund would be appreciated.
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aruheno#16729
commented
game crash and late is down
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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SpaceFreak#05745
commented
All the beautiful new animations are making the game unplayable. Same happened after Eldraine update. Haven't been able to play paper magic in the last two months, and it seems it won't happen soon. Now arena is also becoming unplayable. Thanks Wizards.
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SpaceFreak#05745
commented
Again a lot of new animations were added, and arena crashes at least every second game.
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Oltremar#94937
commented
Arena crashes once every two games, average.
Often when I come back I lost one or two turn and, therefore, the game.
It's unbearable.
This happens for two/three weeks every time you release a new set.
Can't you find a long term solution? -
Ravenrise#64903
commented
I am also having the same issue. It is very difficult to play best of 3 and events often have 1 to 2 of my losses being due to the screen going black before I can even play a single card. I am attaching my log but, I have even tried uninstalling and reinstalling the game and it does not do anything. I hope this can be resolved.
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Kataki#47059
commented
Hi,
having the same problem. Every time I start a match I loose connection to the server. Attaching my game log, but this is not the first time it has happened
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Repik#39259
commented
I still have the same problem. When they will correct it, it is unbearable !!
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Repik#39259
commented
I still have the same problem. When they will correct it, it is unbearable !!
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Repik#39259
commented
I still have the same problem. When they will correct it, it is unbearable !!
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barkey82#06007
commented
Having the same problem. Every time I start a match I loose connection to the server and my game freezes up. Attaching my game log from tonight but this is not the first time it has happened.
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john#45854
commented
crashed and lose in event
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templar972#22572
commented
i start playing my two first match but each times the game crash and provocs disconnection resulting in loosing without even play my first card !! i lost the benefice of a 1500gemmes draft ikoria and i'm realy angry. templar972#22572
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PTsmitty#22830
commented
I have the same complaint as many other people have been experiencing since Ikoira was released. Here is a log from my game, but not sure how much it will help you. The lack of information on this situation is very disappointing. Great job on ignoring the problem and leaving your loyal customers helpless......I had no issues with your game for 7 months until M20 was released. Then "poof" all of the unity crashes began. I agree with everyone else. How about you make sure your game is stable and running consistently before adding new features.......I used to really enjoy this game, but not it has become a pretty useless file on my computer.
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naz.hosmill#00410
commented
Since the Ikoria release update I can't complete a single game. Unity crashes or UI is not responsive or other errors happen. This is frustrating.
I have uninstalled and reinstalled the game and still nothing.