Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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Mumra#29099
commented
network error = Draft Game crashed. and treated as a loss for me.
Could you please re-credit 5000 gold for the draft please ? or cancel the result ?
Thank you in advance. -
Bromaz#26389
commented
Since most recent update, I have been unable to use MTG Arena. A black screen pops up and never changes. I have tried downloading the suggested link by WOTC in Visual Studio C++ 2019 and this has not changed things. I also downloaded another item suggested by a user that others had success with without any changes. Please help fix this issue. It also appears that my MTGO account got erased.
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Malikai#85307
commented
The system to be moving through the steps as normal until it came to play a card. It said was the opponent's turn. Then my timer started to go down like it was my turn or that it was waiting for me to respond to something my opponent did even though on my screen nothing had changed. Once the timer got to zero, the system did nothing and still is doing nothing. I can't exit the game by means of the settings nor can I forfeit the game. I hope this helps with everything.
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Gustavo#96162
commented
my screen stays on "checking for updates" but nothing else happens, already undo it and I reinstalled and not passed, I need help
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Caveman_Taco#96153
commented
Reposting Skirge2000's comment - this worked for me
skirge2000#97349 commented · March 15, 2020 02:23 · Flag as inappropriate
I tried everything but only this worked in the end. Try downloading AkSoundEngine.dll from the following link https://gofile.io/?c=bK9tCg and replace it in the plugins folder of mtg arena. I am trying not to be critical of people because in the end we are all human and mistakes tend to happen. This time WOTC should take the blame for it because they could at least form a list of some things you should try to make your client work. You are not making the game better this way plus it was a mythic qualifier weekend. It was hard having to find another pc when you are stuck home due to the virus epidemic. This time around i believe you messed up big. -
Caveman_Taco#96153
commented
Reposting Skirge2000's comment - THIS WORKED FOR ME
skirge2000#97349 commented · March 15, 2020 02:23 · Flag as inappropriate
I tried everything but only this worked in the end. Try downloading AkSoundEngine.dll from the following link https://gofile.io/?c=bK9tCg and replace it in the plugins folder of mtg arena. I am trying not to be critical of people because in the end we are all human and mistakes tend to happen. This time WOTC should take the blame for it because they could at least form a list of some things you should try to make your client work. You are not making the game better this way plus it was a mythic qualifier weekend. It was hard having to find another pc when you are stuck home due to the virus epidemic. This time around i believe you messed up big. -
Caveman_Taco#96153
commented
Reposting Skirge2000's comment - THIS WORKED FOR ME!
skirge2000#97349 commented · March 15, 2020 02:23 · Flag as inappropriate
I tried everything but only this worked in the end. Try downloading AkSoundEngine.dll from the following link https://gofile.io/?c=bK9tCg and replace it in the plugins folder of mtg arena. I am trying not to be critical of people because in the end we are all human and mistakes tend to happen. This time WOTC should take the blame for it because they could at least form a list of some things you should try to make your client work. You are not making the game better this way plus it was a mythic qualifier weekend. It was hard having to find another pc when you are stuck home due to the virus epidemic. This time around i believe you messed up big. -
Caveman_Taco#96153
commented
REposting skirge2000's comment below - ONLY THING THAT WORKED FOR ME!
skirge2000#97349 commented · March 15, 2020 02:23 · Flag as inappropriate
I tried everything but only this worked in the end. Try downloading AkSoundEngine.dll from the following link https://gofile.io/?c=bK9tCg and replace it in the plugins folder of mtg arena. I am trying not to be critical of people because in the end we are all human and mistakes tend to happen. This time WOTC should take the blame for it because they could at least form a list of some things you should try to make your client work. You are not making the game better this way plus it was a mythic qualifier weekend. It was hard having to find another pc when you are stuck home due to the virus epidemic. This time around i believe you messed up big. -
gulik1#51081
commented
when i try open de aplication with PC the screen turns black. this appens before 2 days ago
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Camilo Soto#66043
commented
the @hackum#61683 solution Worked for me
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Xenophon#65055
commented
Ahm, I've a question for you, you'll see, wizards crew, magic Arena app doesn't go in my laptop and idk why. I would know what can I do for resolving my problem or if you can help me with it. Danke.
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Zeb#59135
commented
Black screen upon opening game. Have tried updating C++ redistributable and relevant packages, no change. Can see the cursor, and I believe the game is still running, because my Arena Tool app still opens. But all I can see is a black screen.
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Bigfoot#78961
commented
hi from yesterday after update arena would not load up all I get is a black screen with no sound an mtg cursor I reinstalled and and reset with same results.
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SpectrumTide#12962
commented
having this issue currently would like some help.... would really like to complete my season pass!
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paulage#33048
commented
The game no longer works. I updated today and it's frozen on the opening black screen. Tried everything. Restarting. Uninstalling. Unistalling then restarting. It's totally broken.
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Der Emanzipierer#54408
commented
Yes Same Problem here
Just spended Money on the Game and now this. -
hackum#61683
commented
Update your windows with this file from MS. Worked for me:
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KyngKryss#66627
commented
Black Screen. Pointer on screen, no other functionality at all after update. Everything was fine last night
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MrS#11798
commented
[1] Plugins: Failed to load 'C:/Program Files (x86)/Wizards of the Coast/MTGA/MTGA_Data/Plugins/AkSoundEngine.dll' with error 'Nie można odnaleźć określonego modułu.
the dll is in folder