Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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Camander#23292
commented
I haven't even been able to enter the game since the 2021 core set was released on June 25th i have checked at least 4 times a day since this started and every time it is just a black screen that never reaches the loading screen.
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errepege#62936
commented
No solution yet?!
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Sergio#02445
commented
Too me aswell, is fustracting
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Paleanos#10214
commented
Same problems as the others.
First game since the update, i crashed at about the 3rd turn.
And now I can't even see the avatar or the name of the people i'm playing against. Straight crash. -
Nibreal#85832
commented
Game crash only when I play in French, not in English.
I've lost two matches in M21 sealed because auf this. -
RTGR#47708
commented
Game Craches after the last update
The game opens, then after match started, crash after first or second round.
I uninstalled the game and re-installed twice but it still crashes.
Windows LOG:
Nome do aplicativo com falha: MTGA.exe, versão: 2019.3.2.27194, carimbo de data/hora: 0x5e43e820
Nome do módulo com falha: AkSoundEngine.dll, versão: 0.0.0.0, carimbo de data/hora: 0x5cb4f75e
Código de exceção: 0xc0000409
Deslocamento da falha: 0x00000000001625ec
ID do processo com falha: 0x1a0
Hora de início do aplicativo com falha: 0x01d64c9aa48f3b54
Caminho do aplicativo com falha: C:\Program Files\Wizards of the Coast\MTGA\MTGA.exe
Caminho do módulo com falha: C:\Program Files\Wizards of the Coast\MTGA\MTGA_Data\Plugins\AkSoundEngine.dll
ID do Relatório: 9db9dcc8-27f1-46a5-a4bb-d94550222619
Nome completo do pacote com falha:
ID do aplicativo relativo ao pacote com falha: -
Ceas#39756
commented
I've lost one match in M21 sealed because of this.
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nasigoreng#77500
commented
Same problem here, lost an entirely sealed event. For details see my post here https://mtgarena-support.wizards.com/hc/de/requests/1288912
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Nibreal#85832
commented
Game crash only when I play in French, not in English.
I've lost two matches in M21 sealed because auf this. -
chinitten#07418
commented
Log after crash
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chinitten#07418
commented
Crash in match log
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chinitten#07418
commented
Same here! Crash in the middle of a match, can't restart the game without a crash. It keeps trying to connect to a match when the game is starting, after connection is done the crash follows.
The logs show the following error: [1] DllNotFoundException: EOSSDK-Win32-Shipping
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Nacho
commented
The problem is with the game in "Spanish" languague. Can you resolve it?
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Shimoo#70190
commented
Same here. Lost my Sealed Event.
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keldon82#57441
commented
Same problem
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Bakury#47826
commented
yeah game keeps crashing, lose some match because of it, bye bye my closed and draft games :(
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Bakury#47826
commented
Same problem, game crash when on a match, can't get in again, since it keeps crashing... already lost 1 magic 21 closed game and 2 draft games because of it...
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Pikafou#92428
commented
After the Update my game crashed in the middel of a match and after that, i cant restart the game without a crash...
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Schatten11#43548
commented
Some Cards Seems to be the reasons for the the Problem.
In my Side:
Goblin Banneret
(Goblin Bannerträger)
If i Play this Card, the Game crash
If i remove it from my Deck Everthing is fine, no crash.(Tested & verified)
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warmech#42985
commented
Game continually disconnects after starting match. Lags and won't allow reconnect. Stagnant on the loading screen. Forced to shutdown the program then restart. Lose game because of this. Has happened over the course of the last 11-12 matches. Would like my gems back!
Once loaded, screen stays on Defeat screen not allowing to move forward in the program and forcing to shut down the program again.