Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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TrainMTG#48950
commented
My old fix for this issue was saving an older copy of AkSoundEngine.dll This fix does not work for this update and the game is no longer in the (x86) directory.
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oscar_spider#68816
commented
Black screen trying to load after the update today. Tried to attach a log file, but the comment never finishes posting so I'm including the start of the log file in this message:
Mono path[0] = 'C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Managed'
Mono config path = 'C:/Program Files/Epic Games/MagicTheGathering/MonoBleedingEdge/etc'
Initialize engine version: 2019.3.2f1 (c46a3a38511e)
[Subsystems] Discovering subsystems at path C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/UnitySubsystems
GfxDevice: creating device client; threaded=1
d3d11: QueryInterface(IDXGIFactory5) failed (80004002).
Direct3D:
Version: Direct3D 11.0 [level 11.0]
Renderer: NVIDIA GeForce GTX 860M (ID=0x1392)
Vendor:
VRAM: 1962 MB
Driver: 24.21.13.9924
Begin MonoManager ReloadAssembly
- Completed reload, in 0.104 seconds
D3D11 device created for Microsoft Media Foundation video decoding.
<RI> Initializing input.<RI> Input initialized.
<RI> Initialized touch support.
UnloadTime: 0.479399 ms
Plugins: Failed to load 'C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Plugins/AkSoundEngine.dll' with error '%1 is not a valid Win32 application.
'.
(Filename: Line: 298)Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/AkSoundEngine
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/AkSoundEngine.dll
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/AkSoundEngine
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/libAkSoundEngine
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/libAkSoundEngine.dll
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/libAkSoundEngine
Plugins: Failed to load 'C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Plugins/AkSoundEngine.dll' with error '%1 is not a valid Win32 application.
'.
(Filename: Line: 298)Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/AkSoundEngine
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/AkSoundEngine.dll
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/AkSoundEngine
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/libAkSoundEngine
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/libAkSoundEngine.dll
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/libAkSoundEngine
Plugins: Failed to load 'C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Plugins/AkSoundEngine.dll' with error '%1 is not a valid Win32 application.
'.
(Filename: Line: 298)Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/AkSoundEngine
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/AkSoundEngine.dll
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/AkSoundEngine
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/libAkSoundEngine
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/libAkSoundEngine.dll
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/libAkSoundEngine
Plugins: Failed to load 'C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Plugins/AkSoundEngine.dll' with error '%1 is not a valid Win32 application.
'.
(Filename: Line: 298) -
MisterHurt#65633
commented
Should be it, if not I have other logs
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SegundaCuenta#38961
commented
el juego se cierra solo en medio de una partida y no se puede volver a abrir
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galera182#43197
commented
once more...
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Loki#16591
commented
Everything in the game is black screen or crash
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galera182#43197
commented
and there we go, crashed onde more
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felopes18#71782
commented
It also happen to me... i was playing my premier draft and the arena suddenly creshed
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Wadyth#62814
commented
Black screen is so frustrating..
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BertM#08580
commented
Downloaded latest 6/25/20 update and now am only getting the orange pointer arrow with a black screen. No sound or video.
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Demanoth#31136
commented
matches against sparky... Also goes to black
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Martin Leroux#26632
commented
not acces to play versus players
and lost my game token -
Gryzor#28158
commented
killed my evening...
2000 Gems lost as many of you and my booked evening for nothing, impossible to play as expected.
Always crash even if I restart my computer.
Generally happens when I put my second land on the board. -
Straizo#88945
commented
I was playing my first match of a M21 Premier Draft, the game suddenly crashed. I tried to login afterwards, the game sent me directly to the matchmaking, found another match and simply crashed again. I simply can't play since today's update, it always crashes right after I login. I want a refund for the gold I've spent on this event and the rank I've lost!
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galera182#43197
commented
One more log ...
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iuri.gpm#57862
commented
Perdi 1 draft e 2 eventos padrão ao longo do dia
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Tucka22#32371
commented
im not getting a dark screen it wont even let me start the game up
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O0osSso0O#17934
commented
:(
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galera182#43197
commented
the game keep crashing
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Philx#25069
commented
logs for the crash and the 2000 gems loss