Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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Perfectus2#89530
commented
many black screens
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Dime35#50723
commented
Black screen issue. I dont know if these are the correct logs
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Chill-Achilles#59967
commented
Game freezes after a match, I bought the Mastery Pack for 3,400 gems, I purchased those gems with the 1 time deal that includes 3,500 gems and skins. Also problematic to log in some times, with a huge black screen time. Also noticed that my pet can actually change to all colors if I touch his bone (I was under the impression that happens after getting the last pet) Hope it helps.
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MisterStrife#00568
commented
Black screen after one game, attempted to log into the client twice and maintained black screen
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Fablamenace#57403
commented
Game crashes during sealed. I lost 2 games. What about my jems ?
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gortar#24709
commented
Same problem since 18h and not resolved, i expect refund i lose 10 000gold with 3 game crash
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Katelyn#75761
commented
Found solution, uninstall the game. And install Heartstone.
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kristoff1131#69526
commented
After every match, I get a black screen and have to restart the game.
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LoNabs#70973
commented
black screen initially trying to load the game, and then a black screen after finishing a match.
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Haridas108#10643
commented
Black screen after playing maybe 10 games in ranked bo3 after update. It just stopped working and have now black screen.
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Ayka#19431
commented
the game just goes black screen after every single game, the game was just fine before i bouth the battle pass
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archiewolfe#43391
commented
Poor update....
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Malfunxion#09165
commented
After a downloading the update I was able to play a few games of draft but experienced a black screen leaving the match, after forcing the software to close the game black screened. After several attempts I had to reboot my pc to get back in.
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Haridas108#10643
commented
Black screen after playing maybe 10 games in ranked bo3 after update. It just stopped working and have now black screen.
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Cassiel#47775
commented
Black screen issue too
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left2121#64866
commented
Black screen issue too and began after the update. The oncly thing I see is black screen and the cursor and dont even proceed to log in menu
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Virgil#73671
commented
I experience the black screen immediately after Arena launches. I've tried a few times, waiting 5-10 minutes each time, but nothing ever pops up. I just reinstalled after removing all old files with Revo and visual c++ runtime is up to date.
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Madmal#90004
commented
It's also really slow to switch in-between tabs. And the store tab has been closed.
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Alehandros#64743
commented
Black screen after update
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Black Dynamite#96187
commented
can't login at all sitting on black screen