Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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Flamdoodle#22316 commented
The crash report that was generated upon opening the game. After this crash, I log in and just get a black screen. I'm unsure of where the non-crash logs are on the mac client.
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wiseA#88348 commented
[1] Plugins: Failed to load 'D:/MTGA/MTGA_Data/Plugins/AkSoundEngine.dll' because one or more of its dependencies could not be loaded.
[1] Plugins: Failed to load 'D:/MTGA/MTGA_Data/Plugins/AkSoundEngine.dll' because one or more of its dependencies could not be loaded.
[1] DllNotFoundException: AkSoundEngineTried replacing the AkSoundEngine.dll with one from working installation and the error persists. Also tried replacing all the Ak dlls. Got same error
Got latest vc and redownloaded and reinstalled the game completely. Same error.
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Elonu#80229 commented
More log files for you
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kleidokratwr#83609 commented
Yep the same here.
Also, even if I kill the game and then restart it, 4 out of 5 times it goes black without loading main screen. -
Yuyan#47044 commented
Black screen.
and Random pick in draft.I pick Volcanic gazer, But Other card Auto pick.
I want make up for it. -
ShadowStorm#83000 commented
Hi, I have this black screen problem. The log files attached.
I tried to update the C++ redist x86, as it was suggested to a similar problem, but with no succes.
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FabioReis#08591 commented
after the update it is giving an error and I can't even finish only one game, windows closes the game after.
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KzTq#58678 commented
Playing on mac. Black screen after one match then have to wait for it to check all files. Then one match then same agin.
Have done this about 3 times.
Get the colour challenge come up also, even tho that’s completed. Gave up so am away from computer so send log. -
kitsys#11457 commented
I start the game, and all I get is a black screen with the Arena mouse cursor. Stays that way until it is force-quitted. Alt-tabbing works fine.
EDIT 1: this happened exactly after installing the game from scratch (uninstalling it, downloading the installer, then waiting for all the downloads and installation again), without rebooting. REBOOTING MY COMPUTER HELPED and now I can start the game and play matches normally.
EDIT 2: Okay, the black screen is back now. 4 matches in various queues, and after finishing the latest one, it hangs on the black screen of death as before.
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Darksteel322#63820 commented
I had this issue several times when opening M21 boosters, it crashed out and noticed I was short a booster each time after I logged back in. Found this article, attempted to enable advanced logging and now I cannot log into the game at all. It just spins on the login screen after putting in email/pass
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inn3rs3lf#07646 commented
New graphical error:
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toastedbread#17846 commented
Raw logs attached. Multiple black screens, may be in all logs. I run Linux but has been generally stable last few months using the Windows executable.
user@comp:~$ screenfetch
OS: Mint 19 tara
Kernel: x86_64 Linux 4.15.0-101-generic
Uptime: 18d 3h 27m
Packages: 2511
Shell: bash 4.4.20
Resolution: 1920x1080
DE: Cinnamon 3.8.9
WM: Metacity
GTK Theme: Mint-Y [GTK2/3]
Icon Theme: Mint-X-Red
Font: Noto Sans 9
CPU: Intel Core i7-5700HQ @ 8x 3.5GHz [29.8°C]
GeForce GTX 970M
RAM: 6098MiB / 15951MiB -
poliwhirl555#95567 commented
Black screen on startup issue
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ionelFR#52165 commented
Black screen before start-up.
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wiseA#88348 commented
[1] Plugins: Failed to load 'D:/MTGA/MTGA_Data/Plugins/AkSoundEngine.dll' because one or more of its dependencies could not be loaded.
[1] Plugins: Failed to load 'D:/MTGA/MTGA_Data/Plugins/AkSoundEngine.dll' because one or more of its dependencies could not be loaded.
[1] DllNotFoundException: AkSoundEngineTried replacing the AkSoundEngine.dll with one from working installation and the error persists. Also tried replacing all the Ak dlls. Got same error
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Ozymandias#91705 commented
Black Screen when I launch the game
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kaspas2019#84477 commented
Hi, the game after update 25 june crush almost every game and the screen after a battle turns all black.!!
I EXPÈCT A COMPENSATION FOR ALL THE GAMES I HAVE LOST FOR THIS PROBLEM,
I LOST MANY GOLD AND DIAMONDS FOR YOUR MISTAKES!!!!!! .I recibed a message from Win7 the problem is about -Aksoundengine.dll- .... thanks
message error:
Firma con problemas:
Nombre del evento de problema: BEX64
Nombre de la aplicación: MTGA.exe
Versión de la aplicación: 2019.3.2.27194
Marca de tiempo de la aplicación: 5e43e820
Nombre del módulo con errores: AkSoundEngine.dll
Versión del módulo con errores: 0.0.0.0
Marca de tiempo del módulo con errores: 5cb4f75e
Desplazamiento de excepción: 0000000000006019
Código de excepción: c0000409
Datos de excepción: 0000000000000000
Versión del sistema operativo: 6.1.7601.2.1.0.256.1
Id. de configuración regional: 3082
Información adicional 1: 980b
Información adicional 2: 980b9a4afdfc550238ba82194a8ebc25
Información adicional 3: 298c
Información adicional 4: 298ca40f9116f92a0d3473748a4ce90dRECENT NEWS:
System check whEn starS MAGIC 2019- 5-10 MIN REPAIRING- DOESN´T REPAIR THE PROBLEM.. THE FIX DOESN´T WORK FOR ME.
PD: Other users "Durbak#69416", "TrainMTG#48950", "oscar_spider#68816", "GuilhermeTelles#36699" and "hseb72#62766" have the same problem
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Alfz#53945 commented
Two logs here, one of a game that ended on the second turn.
An another log of right now, black screen.
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Raistlin Majere#39349 commented
I managed to play for about half an hour before the game crashed
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juanlvo#41407 commented
the game doesn't let me in, I can't extract the logs. the only thing I can see is the black screen