Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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![](https://secure.gravatar.com/avatar/7ea30cd248324269eb98935d568a2116?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
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Rude#66439 commented
Having the same issue and lost my paid draft to this. It's frustrating. Tried reinstalling and putting all graphics on low but no difference. Any help and refund would be appreciated.
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aruheno#16729 commented
game crash and late is down
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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SpaceFreak#05745 commented
All the beautiful new animations are making the game unplayable. Same happened after Eldraine update. Haven't been able to play paper magic in the last two months, and it seems it won't happen soon. Now arena is also becoming unplayable. Thanks Wizards.
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SpaceFreak#05745 commented
Again a lot of new animations were added, and arena crashes at least every second game.
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Oltremar#94937 commented
Arena crashes once every two games, average.
Often when I come back I lost one or two turn and, therefore, the game.
It's unbearable.
This happens for two/three weeks every time you release a new set.
Can't you find a long term solution? -
Ravenrise#64903 commented
I am also having the same issue. It is very difficult to play best of 3 and events often have 1 to 2 of my losses being due to the screen going black before I can even play a single card. I am attaching my log but, I have even tried uninstalling and reinstalling the game and it does not do anything. I hope this can be resolved.
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Kataki#47059 commented
Hi,
having the same problem. Every time I start a match I loose connection to the server. Attaching my game log, but this is not the first time it has happened
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Repik#39259 commented
I still have the same problem. When they will correct it, it is unbearable !!
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Repik#39259 commented
I still have the same problem. When they will correct it, it is unbearable !!
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Repik#39259 commented
I still have the same problem. When they will correct it, it is unbearable !!
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barkey82#06007 commented
Having the same problem. Every time I start a match I loose connection to the server and my game freezes up. Attaching my game log from tonight but this is not the first time it has happened.
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john#45854 commented
crashed and lose in event
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templar972#22572 commented
i start playing my two first match but each times the game crash and provocs disconnection resulting in loosing without even play my first card !! i lost the benefice of a 1500gemmes draft ikoria and i'm realy angry. templar972#22572
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PTsmitty#22830 commented
I have the same complaint as many other people have been experiencing since Ikoira was released. Here is a log from my game, but not sure how much it will help you. The lack of information on this situation is very disappointing. Great job on ignoring the problem and leaving your loyal customers helpless......I had no issues with your game for 7 months until M20 was released. Then "poof" all of the unity crashes began. I agree with everyone else. How about you make sure your game is stable and running consistently before adding new features.......I used to really enjoy this game, but not it has become a pretty useless file on my computer.
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naz.hosmill#00410 commented
Since the Ikoria release update I can't complete a single game. Unity crashes or UI is not responsive or other errors happen. This is frustrating.
I have uninstalled and reinstalled the game and still nothing.
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JediMindTrick#10002 commented
So far I I have accumulated losses on every event I've entered due to crashes . It's literally costing me money and I'm not happy. Three days ago I played a premium Ikoria draft, I had four matches, only one of which I could complete without a crash. Completely unacceptable.
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Jeep#01478 commented
Je voulais mettre un post en français pour signaler que ça m'arrive aussi ce put*** de crash :(
i am also getting this crash after 1-3 matchs really ..
please wizard of Oz fix that ;) -
bangueh#37025 commented
can play 2 games in a row , the second one is aguaranteed crash. This problem has been a constant since Eldraine . Its almost like this crash is a feature of the plataform.