Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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Narset#75189
commented
Like everyone else here I've been having crashing issues since the Ikoria update. Have lost several games due to this. There doesn't seem to be a rhyme or reason as to what causes it, but it is almost always in the middle of a game
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Ruckous#22903
commented
Issues with Ikoria update
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Lauchmuskel#62146
commented
Same trouble since the last ikoria update. Check out the log data.
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Velrek kerleV#78249
commented
Starting game after draft pick - goes to black screen. Changing cards in a deck then trying to play - goes to black screen. Played ranked or free play sometimes - goes to black screen. Usually restarting game after changing cards in a deck will let you play again normal. After picking cards in draft or changing cards in deck seems to cause the black screen. All happened since last update.
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anarresti#75691
commented
Game crashed again when i was playng draft, i think it is when i climb a rank (the first game after that always chrash)
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anarresti#75691
commented
the game crashed several times, made me loose
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deredeck#35277
commented
again again and again the server crash and disconnct me makin me losing games ...i ask for be brought back to diamond 4 please
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deredeck#35277
commented
the game crashed 3 times in a row this morning not even allow me get the log to prove that and pushing me back to platinum 3 instead of being diamond 4...it would like to be put to diamond 4 where i belong cause this is unacceptable i spend a lot of money on this game and this bug happens far too many times.
thanks -
TopHat#96502
commented
Same issues as others here. Daily crashes in the middle of games with Windows 10 Event Viewer log showing its a Unity Player error crashing pc caused by APPCRASH of MTG Arena. Is regardless of processor nor video card. Thus changing to another pc has not helped.
I own and operate multiple computers I access through my company and do troubleshooting for a living.
Issues need to be fixed with Unity Player language MTG Arena uses. Latest updates have only made it worst with timing now at end of games causing loss of wins. Including three most recent logs. -
BluePuma#10191
commented
April 3, 2020 - FNM Arena event = Friday Night Frustration ("FNF"). Four random crashes during matches in addition to two additional crashes caused by the Client Utility update program while I was playing! This program is not stable.
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kimi#44532
commented
Such a horrible and frustating game experience. Just today I lost 3 oder 4 Macthes, after game CRASH all alone while I was winning . This thing happens EVERYDAY over and over again.
Yesterday I lost 500 GOLD while I was playing my first Draft, two losses because game freeze AGAIN.
I already spend money on the game. I am a Layer and I will look for my legal rights on this.
You can not sell anything if the majority players are going to lose because YOUR SERVER PROBLEMS! That ist not right! You need to fix it and give all my gold or my money back!
And PLEASEEEE do a better and light game. Magic ist such amazing, really do not deserve this online **** Version!
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Mushie#82402
commented
Game still crashing after this weeks update
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Lethos1560#21156
commented
Caveman_Taco#96153's/ Skirge2000's solution worked for me. It looks like the dll that comes from the MTGA installer is corrupted somehow.
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Orlandis#23334
commented
@ Caveman_Taco#96153
This worked for me aswell! thank you!!
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Memnoch613#29860
commented
game crashes and cant play ... have to reinstall every time to fix it.
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Viktiyo#35168
commented
In my case, I have a surface pro x, and the game crashes every time I play after a short period of time, is there something I can do? is it related to my computer due to his arm chip? please heeelp.
thanks
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MK2#96825
commented
bag
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Merjanic#73961
commented
I downloaded and launched MTG arena and I had a black screen with a MTG customized cursor. I tried reinstalling the app, as well as opening multiple tabs of the game, all a black screen with cursor. Please contact me at merjanic02@gmail.com about what to do to fix this issue.
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cjr#31022
commented
Caveman and Skirge, worked for me! Thanks!