Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
-
evilbadguy#01139 commented
good job on removing the shuffler post. way to bury your toxic mechanic.
-
KingJazzbo#57579 commented
Received a network error at least four times today while playing draft games. I am not new to game crashes (Mac Client through Epic Games crashes all the time) but this is excessive. By the time I can get back into the game, I've lost at least a turn, sometimes two. Errors like this cause me to lose almost every time. It's tilting and I feel like I'm throwing money away.
-
Cria#70413 commented
After 2 or 3 matches i got the same problem, a black screen on start of a match, you can hear the sound of the game but you can't see anything
-
ChilledKroete#68536 commented
Sealed Game crashed. After I played a land I wasn't able to pass to the next step and the game basically froze.
Super annoying because I spent 2000 Gems on this event...Edit: It seems like it was not counted as a loss
-
TheMetitron#14299 commented
Crashing again. Impossible to climb ranks when the game crashes constantly!
-
RoyalKnight5#84134 commented
Stuck on vs screen for 2 minutes. After loading, there is a bug where I can only switch between 'battlefield view' and 'browser view'. The timer runs out and I get a loss.
-
DangerWillRobinson#65790 commented
Game still continues to lock up even after maintenance updates. Have to crash computer to get out of frozen screen.
-
Tracir3#46370 commented
Crush, loop in waits but i dont take waits, game freeze and lose game.
-
ErinDwight#24583 commented
Same thing happening to me. This is unacceptable for a game where we all invested time and money in.
-
Gnarles#29299 commented
Connection Lost
You have lost your connection to the serverForums, Reconnect, Log Out
This is my black screen. Reconnecting just sets me into an endless loop.
Logging out and starting over does the same.
Rebooted client. Rebooted machine.
No joy.This sucks and I don't like it.
-
Kollide#38976 commented
Cannot connect to forums, can go to any other website without issue
-
Kollide#38976 commented
Game disconnected, stuck in retry cycle got a super crazy load screen. Now I. Back in retry look with Error Error Updating Data: Please check your connection and try again. Connection is fine outside of Arena internet works properly. Lost game for third loss in Amonkhet sealed.
-
Scott_inAZ#73606 commented
System freezes while "Retrieving endpoint file"
-
Scott_inAZ#73606 commented
freeze after timer runs out
-
PhDTwisted#89198 commented
Crash
-
occulto#70280 commented
I report the same problem two monthes ago, but there still no solution. With my desktop pc I can't play!
Please contact me to fix the problem, thanks. -
afvoid#45270 commented
Same here. It just keeps crashing.
-
BlueEyedDragon2020#30631 commented
I am having the same problem it started last week. I reset my computer but it didn't fix it. I have tried everything. I feel a little better seeing that it's not something wrong on my end. I kept getting the waiting for server message now that I have reinstalled it I keep getting the connection lost error in the middle of downloading the update.
-
Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
-
Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!