As with the other players posting on this thread, I have been unable to play MTG Arena since the update. I only get a black screen. I have reinstalled the game multiple times with the same result - black screen. Please help - thank you.

after last update.
game crash and crash and crash during a game ...

Crash in every draft with red cards o_O

Same as everyone :(

Do finally something !! Lost 4 games in a row because of crash's !!!
Annoying ****

Every battle I start goes to black screen. I can hear the cards if I mouse over them, but cannot see them to keep them or to mulligan. It then times out and i lose the game.

I'm having the same exact issue as Sir Hill#68101
This is frustrating watching others play.
Twice as frustrating that there is no word from Devs.
I'm getting a bit tired checking everyday,
my hobby was playing the app, now it's deleting/installing the app.

Same Here

Still unplayable...

Es algo raro, he jugado con mi cuenta en 2 ordenadores diferentes y el juego ha crasheado igualmente. No es un tema de hardware.

Its the same problem for me. i cant play drafts. Money lost :(

Pidan ayuda a Riot Game y dejen de joder

Same problem for me

Same problem.

3 draft matches, 3 instant crashes with subsequent loss. Just wasted 10k gold.

It sometimes happens with normal games, but in draft it was as soon as I started my first turn.

Same Here

Same problem here

Same problem here

The problem is and has always been the AkSoundEngine.dll file.

I have been experiencing the same issue (black screen and cursor on opening, and then nothing happens) for months now every update.
Until now, I used the trick a user on this forum suggested, after having been unable to play for 2 weeks. It was just to replace the new AkSoundEngine file with the one I downloaded on this other user's link he provided. (I was shocked at the time that I had to download a file from an unkown source, where at the same time Wizards were doing nothing but sending automatic useless messages that basically said "look at this page that solves nothing: try troubleshooting and update C++!")
Only now... this trick doesn't work anymore.

Attached is my log from today (using Wizards setup with their new AkSoundEngine file), I read all the ones from my previous attempts and they all said the same thing (that AkSoundEngine failed to load).

I had an early acces to MTGA, and I bought a $100 graphic card just to play this game. Feels bad that now Wizards doesn't care about me. They don't put up resources to solve this issue because so few of us are still experiencing them. So they just don't care.

PS: The trick from the other user I succefully used was a fix for Windows 7 users. (I am on Windows 7 Pro)
Does that mean that from now on we have to own the latest version of Windows for this program to work?!? That sure won't do it for me!

PS2: And yes, the program was already in English language on my computer, and all my C++ and the like are up to date.

FRENCH
Les gars, regardez cette page, en bas:
https://magicthegatheringarena.statuspage.io/
L'état du jeu pour WOTC est OPERATIONNEL.
Les erreurs concernent apparemment une minorité de joueurs, donc WOTC s'en bat les steaks que vous dépensiez vos gemmes ou votre argent dans un jeu actuellement plein de bugs, car vous le faites tout en connaissant le problème.
Ce topic compte 1451 commentaires et 2704 votes. Vous savez combien de joueurs jouent sur MTGA? 3 putain de millions.
Nous sommes une goutte d'eau dans une mer.
Arrêtez de jouer en draft et arrêtez d'acheter, point barre.

ENGLISH
Guys, look at this page, below:
https://magicthegatheringarena.statuspage.io/
The state of play for WOTC is OPERATIONAL.
The errors apparently concern a minority of players, so WOTC doesn't give a damn you spend your gems or your money in a game currently full of bugs, because you do it while knowing the problem.
This topic has 1451 comments and 2704 votes. Do you know how many players play on MTGA? 3 fucking millions.
We are a drop in the ocean.
Stop playing draft and stop buying, period.

Pleas fix that quick.... money generators....