Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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stefano12#33714
commented
I can't upload the other 4 logs and I don't know why.
The total paid gems for the two premier drafts are 2850.
It is impossible to play drafts now because the risk of lost gems is very high.
I hope bugs will be fixed. -
NelielSnow#34253
commented
Game crash again !!!
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Aliryl#41951
commented
can we fix this bug pls? My god...
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s4ntza#56032
commented
other logs
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Arehel#30667
commented
C'est une blague en fait ? En tout cas je ne rachète plus jamais de parcours de maîtrise si rien n'est fait.
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s4ntza#56032
commented
game crash after match started
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Elessionsa#69944
commented
Even after the update is the game crashing with specific cards...
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Zallem#69144
commented
same
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stefano12#33714
commented
first day
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stefano12#33714
commented
I lost 3 matches in 2 different drafts for two kinds of problems.
In two cases I had the black screen issue and arena shutdown repeatedly no matter what. I could reopen arena only after the matches end.
In the other case I was able to return to the game after a while but Arena skipped one of my turns , resulting in a game loss for me.-
UTC_Log - 06-29-2020 20.28.23.log 12 KB -
UTC_Log - 06-29-2020 20.25.55.log 1 KB -
UTC_Log - 06-29-2020 20.25.54.log 6 KB -
UTC_Log - 06-29-2020 20.25.11.log 1 KB -
UTC_Log - 06-29-2020 20.24.29.log 1 KB -
UTC_Log - 06-29-2020 20.07.34.log 89 KB -
UTC_Log - 06-29-2020 20.06.24.log 19 KB -
UTC_Log - 06-29-2020 19.05.33.log 358 KB
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RUMMWIZ#71761
commented
Hello, 6 days and a hotfix later, Game still Crash when using the "Brazilian Portuguese" language.
Can Only use English Language and play the daily rewards with the same deck over and over again.
Can not use M21 cards because my English is bad and i dont Know what the cards do.Windows eventmanger tells is the "aksoundengine.dll"
or shall we call it that old Simon&Garfunkel tune
The Sound of Silence (Hello Darkeness my Old Friend....)
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RUMMWIZ#71761
commented
Hello, 6 days and a hotfix later, Game still Crash when using the "Brazilian Portuguese" language.
Can Only use English Language and play the daily rewards with the same deck over and over again.
Can not use M21 cards because my English is bad and i dont Know what the cards do.Windows eventmanger tells is the "aksoundengine.dll"
or shall we call it that old Simon&Garfunkel tune
The Sound of Silence (Hello Darkeness my Old Friend....)
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Angstmann#00389
commented
I could start another draft, which went just fine, now I started a sealed Event.... 2 matches and the game completely crashed....I recieved 2 losses through that....Please Wizards fix this.....and a refund would be nice!
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bod#35675
commented
Game crash during draft yesterday and a new time now.
window 10
12 Go RAM
NVIDIA GeForce GT 1030 -
tomy#93606
commented
The cards seen on the opponent are also no longer visible.
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MtgProPadre#89308
commented
siguen sin solucionar el problema, no responden .. y de devolver el oro o las gemas perdidas ya ni hablamos
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maaster#53308
commented
is anybody even reading this?All the log files? Or is it just a black hole for complaints. IT IS THE AKSOUNDENGINE.DLL for starters, do u understand???
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Piska#58399
commented
Les gars, mettez le jeu en ANGLAIS pour en finir avec les crash. Un conseil: jouez des matchs simples et arrêtez de dépenser des gemmes et de l'argent jusqu'à la correction du bug.
Guys, set the game in ENGLISH to finish the crashes. A word of advice: play single matches and stop spending gems and money until the bug is fixed.
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PM2087
commented
Same problem, game crashes every pvp game even with new patch. Please fix it or give us back all the gems we spend for new collection. It's annoying, frustrating and even disrespectfull for all the players who play and spend money on this game.
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PochocloX#97348
commented
hubo un pequeño parche ayer, pude jugar algunas partidas, pero hoy el problema regreso!