Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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jackmatheus#82842
commented
Crashed 3 times in sealed =/ 2000 gems down the drain.
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closter#21486
commented
I had a constant black screen for 72 hours. my cousin find 2 links to make microsoft visual c++ work with these 2 latest links
https://aka.ms/vs/16/release/vc_redist.x86.exe
https://aka.ms/vs/16/release/vc_redist.x64.exei downloaded both of em and it worked after that , no need to uninstall arena everyone ( I restarted my computer before trying )
still working fine , 1 person posted that it worked for him too. good luck
my fix does not seem to work for everyone , but worth a try -
Ferinnic#79301
commented
The same problem
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Lendarion#02428
commented
freeze then the game closes. possible to rejoin the match after a restart but happens several times per round
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Xirtam#27512
commented
Fuuuuuuuuuuuuuuuuuuuuuuuuuuu, Its impossible to complete a quest, to progress in your league or event play an event, but you lost your range, you lost your money, and we don't have any answer. I'm so ungry with MTGA. Hope a retribution in my pays.
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Venne the great#18712
commented
For me its when 1 put my first land on the battlefield. The screen freeze and after 10-15 second. The game close
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Sr Man#13180
commented
desde la actualizacion se queda colgado a los minutos de empezar la partida y luego no te deja volver hasta que termina
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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Zallem#69144
commented
game crash sometime when I Scry or when I overlapse the mouse with a scry card on the top of the deck
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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joibs#84552
commented
I cant ewen open the app, only opens with a black screen and cursor
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Troglot#67922
commented
I am still experiencing problems with the MTGA, after installation the game starts on a black screen. Please I keep waiting for you to find a solution to this great game
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William#58369
commented
when i start a match, i always keep me out in 3 or 4 round, i have tried reinstall and fix network and more but its the sample problems.
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Darkajo#72901
commented
Still have black screen with cursor.
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AV557#13941
commented
updated with latest patch, still not loading
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Alexmk#38400
commented
again i tried to participate in a draft and lost the event to the game break account. These days I lost 10,000 gold when trying to participate in the draft premium and today I lost 5,000 gold when trying to participate in a quick draft. I would at least like to recover the resources spent and lost due to problems with the game, please.
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RoccoSiFreau#04877
commented
I have crash before update so i made the update.
Today Black screen after garruk activation of my opponent.
I'm in french language -
antorcha35#29914
commented
It happens again!!!
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Volk#20799
commented
the game crash and impossible to join the battle after, the game crash systematicaly and i loose the game.... In a draft game
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Oran Rief#08237
commented
I paid 10 Euro for Diamonds to play a sealed and now my games crashes and I lost the battle due to that bug! I dont think its harsh to demand a partial refund, is it? My Ingame Name is Oran Rief.