Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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wardsey#12405
commented
Okay, I This is hella frustrating. I've tried to launch and play Arena on MacOS every day since release... on multiple machines. BUT every time it will not load. I login (after having re-downloaded and re-installed more than once on each machine) and then... cue black screen. Sometimes it just stays black indefinitely (I've let it sit for hours on a few occasions), and sometimes it comes up with the connection lost dialog after a few minutes.
I have yet to actually be able to get into the client on any of my Apple devices, and TBH it ****** me off. Even after the "hotfix" the client still wont load. I'd love to be able to get this up and running, but this seems like just one more example of Apple users not being a priority for Wizards.
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lucky#84443
commented
I've downloaded the latest hotfix update, but the problem was not solved yet.
After starting arena, a black screen is shown and I can't do nothing anymore. -
Radagast#28372
commented
When i start the game it just shows a black screen with the Magic Arena cursor
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Kalucynation#57830
commented
==> SOLUTION <===
=> Si vous jouez en FRANÇAIS, changez la langage pour ANGLAIS (dans le menu "Graphismes"), ça marche de mon côté!
=> If you play in FRENCH or other, put the language in ENGLISH (Graphisms setups) and it will WORK FINE! -
Godfried#63783
commented
Still there is the problem of the game crashing
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Knalini#29157
commented
Hi i was playing a draft (Ikoria), and after picking cards, in the first match, the game close itself. I try to open the game several times but after reconecting and entering the match, suddenly closes again.
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JESS87#09679
commented
Hi, the game was crushing (again), I played standar when this issue...
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Herbak#20805
commented
same issue after update
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bryce97430#38020
commented
hi, the game crashed 4 times during my draft event tonight. I lost my third match in a premier draft where i was in a good position due to the game crashed 3 times in a row. I definitely ask for a refund here.
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joibs#84552
commented
Just updated, same issues
Blank screen with only cursor working -
Neba#00948
commented
The logs from 3 match 3 crash in draft M21.
Can you refund my draft?
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Kavu#67179
commented
black screen on launch again. looped exception with AkSoundEngine.dll - again
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Dustcrow#26858
commented
My game crashes and loses the draft because Teferi's tutelage
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Bahamut#54075
commented
Essa joça continua fechando sozinho.
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Neba#00948
commented
for me too. tnk you wizards! Fix this problem! My game close every time a reconect to the game.
Horrible experience playing draft!
I follow all steps to fix the problem and crash continue in draft matchs. first draft m21 1 match crash
second draft m21 , 3 match 3 crash. tnks to empyt my diamonds!Other games mode the game work very well.
Have anything a can do? or you do for me?
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bootytrauma#15251
commented
Same issue as before the hotfix. Very frustrating, given this is release weekend.
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wretched_one#44538
commented
Still getting a black screen upon loading game. Issue is NOT fixed.
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Sievo#32293
commented
Hoje, dia 27/06/2020, tentei jogar várias vezes e não consegui, diversas vezes o jogo simplesmente travava e fechava, eu tentava voltar, ele entrava, travava e fechava de novo e só ficava nisso.
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Assen#55450
commented
Game crashed in all 3 games in draft (premium). Lost the entire draft for the issue. And crashed everytime i tried to reconnect. Please, refund the draft
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L.Adri#22476
commented
I've been having this issue on my computer. Moved to a friends house which didnt had the problem to play my draft game, and then it crashed on his house as well. I can tell this must be related to the user, and not the computer running the software. You can contact me for more info.