Remove engagement oriented matchmaking
Remove the engagement based matchmaking systme your company has adopted for MTG Arena.
Paper is attached, all the free to play trash these days runs this same BS predatory researched psychological tactic to maximize player engagement with app and thus possiblity of money being spent.
Well, you've lost a customer for life. Unless I read the entire upper level of WotC is replaced I will never puchase another product with your name on it.
And while you're at it, your apps, website, and general product quality would stop being absolutely abysmal if you didn't pay employees 40%+ below market rate, preying on individuals' passion for the IP. The gaming industry as a whole has this problem with bottom tier talent running the show because all the worthwhile talent is making nearly double in other industries. Weirdly the products churned out by the game industry are bottom tier quality. WotC is supposed to be this amazing game company but everything I've touched from you has been severly disappointing.