unable to login
i can't login to my account. on my pc or android. every time i login it says unable and i can either go to forums, reconnect, or log out. please adcise.
kbrusha#56142
shared this idea
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Urag#22346
commented
I'm having this issue as well all morning...
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Mortimyre#22565
commented
Same issue here
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jackstar7#27334
commented
Just adding to the list. I uninstalled/re-installed; updated pw; and cannot log in. Immediately get connection lost, hit reconnect and get unable to login
This is on PC and android both, where I did each of these steps.
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FreedBurrito#04540
commented
I am also experiencing this issue
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GhostsunPrime#56899
commented
I also having this problem.
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Crazylegs#04810
commented
I am having the same issue on an android device. I've followed all troubleshooting protocols to no avail.
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Mumin#14588
commented
I have the same problem on my iPad but in october……
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buxyyyyy#37431
commented
I have the exact same issue on PC.
As additional information: Just before I get to the loading screen for the database, a little error message (see attachment) flashes for less than half a second. After loading the database to 100%, I return to the login screen.
I tried restarting the game, restarting the PC and changing the password. None of these things fixed the issue.
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Direwolf2002#64654
commented
Since the update on 9/23/2021, my machine will no longer log into the system. I put my name/password in and it starts to load the database; then it will just switch back to the login screen.
