unable to login
i can't login to my account. on my pc or android. every time i login it says unable and i can either go to forums, reconnect, or log out. please adcise.
![](https://secure.gravatar.com/avatar/b58fe950c873012b303fcb38d1ea48bf?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
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Urag#22346 commented
I'm having this issue as well all morning...
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Mortimyre#22565 commented
Same issue here
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jackstar7#27334 commented
Just adding to the list. I uninstalled/re-installed; updated pw; and cannot log in. Immediately get connection lost, hit reconnect and get unable to login
This is on PC and android both, where I did each of these steps.
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FreedBurrito#04540 commented
I am also experiencing this issue
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GhostsunPrime#56899 commented
I also having this problem.
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Crazylegs#04810 commented
I am having the same issue on an android device. I've followed all troubleshooting protocols to no avail.
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Mumin#14588 commented
I have the same problem on my iPad but in october……
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buxyyyyy#37431 commented
I have the exact same issue on PC.
As additional information: Just before I get to the loading screen for the database, a little error message (see attachment) flashes for less than half a second. After loading the database to 100%, I return to the login screen.
I tried restarting the game, restarting the PC and changing the password. None of these things fixed the issue.
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Direwolf2002#64654 commented
Since the update on 9/23/2021, my machine will no longer log into the system. I put my name/password in and it starts to load the database; then it will just switch back to the login screen.