Earn a new deck stuck at 0:00:00
The earn a new deck quest feature is stuck at 0:00:00 left on the timer with no way to earn a new deck
Playing on PC
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Grif#59352 commented
For those with this bug, use the following link to submit a Customer Support request with the Account Issues category. You want them to contact you and manually add the missing 10 dual-color starter decks:
https://mtgarena-support.wizards.com/hc/en-us/requests/new?ticket_form_id=360000022266
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mezza#64112 commented
So i submitted a Support ticket, i had the one Color decks and a few two color ones but not all, the support agent sent an answer that he unlocked the two color decks but 10 days later still no decks the quest is stuck as is. I bought some stuff on this account (like the new player stuff) and to learn that they still didn't fix this to this date...
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denden#40621 commented
Earn a new deck stuck at 0:00:00
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Comanche#22245 commented
Also having problems with this. Haven't been able to win a new deck for months.
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6inch#57010 commented
The earn a new deck function never actually rewards me with a deck, it just continually says earn one tomorrow. I didnt realize there was such an egregious and critical bug before I spent real money on content for this app. :(
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Copperpot#15416 commented
Earn a new deck tomorrow is bugged for me since I started playing a month ago. The counter shows another quest data or /1000 progress. Completing it simply reset the counter and no deck is added. Hope for a fix soon
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Patatos#27853 commented
So mine has been broken for multiple weeks now... but my counter isn't 00:00... it gives me random stuff (missing some XP and then just 2/15 or whatever it feels like showing). This is really annoying, I hope they fix this issue soon... There is no way I'm going to spend money on this bugged app
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Greenkid#01642 commented
Earn a new deck tomorrow is bugged and is showing me a different counter from other challenges and wont change/work. Im playing on PC and it had been weeks like this
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arch_angel78415#92056 commented
I have completed this dozens of times over, it never resets, changes, or does anything except cycle from 0-1000 every time I complete it.
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Riili#81639 commented
a few week that i reach the quota and nothing is given
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Jacob#61490 commented
So this has really been a problem for over two years? It’s frustrating trying to get back into the game and immediately be met with an unresolved bug that shuts off resources for me basically starting from scratch
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Akolyte01#09983 commented
Hello??? this is STILL NOT FIXED.
I paid for the **** pass and I can't even unlock new decks while playing.
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Nessie#62816 commented
I would like this fixed so I can earn more decks. otherwise what's the point of playing your game?
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EQRuuu#12438 commented
any idea about how to fix this issue? I got same problem for a week, it bother me a lot.
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vixolotl#28762 commented
Same issue here.
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TreeMonk9000#79253 commented
I am having the same issue and it's not fixed yet.
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RedSneeze#83597 commented
I’m having this same issue. Any resolution?
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strider493#96309 commented
still not fixed for me
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Kenshin#90309 commented
Finally fixed indeed. Better late than never I guess. I'm happy to play this game again.
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TCousteau#07339 commented
It's finally fixed for me after waiting for 8 months... I started playing In August of 2021.