Earn a new deck stuck at 0:00:00
The earn a new deck quest feature is stuck at 0:00:00 left on the timer with no way to earn a new deck
Playing on PC
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Phox#13830 commented
Same!
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emitter#99394 commented
same for me
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Mr. Czapinski#91597 commented
Still have no quest to unlock new sets - stuck at 00:00:00. It's over a week now, maybe you can just unlock the decks for all new players, if fixing it is too costly
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Dragoon18#74018 commented
Ditto. Uninstalled, logged out, and nothing. Still stuck on the same deck and the same counter that it is stuck at 00:00:00 with no new quest and telling me to come back tomorrow.
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Saintix#83876 commented
Same here, How its solved?
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LeBru#00307 commented
Same for us on both iOS and win10
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Stayman#00122 commented
Same problem here. Till yesterday black screen and playing with UTC change workaround but with the new deck 00:00 time problem. Now I can log in with my utc but still new deck problem.
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Stargazer908#09558 commented
I recently started playing and was only able to unlock 3 of the multi-color starter decks. After the most recent update, the timer is stuck at 0:00:00. Playing on Android, version 2021.8.50.981.8869.57
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wobby#45590 commented
Been like this for days. Don’t really want to play anymore until I can get this fixed
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tummy grumble#00378 commented
I'm also stuck, I'm on android so it isn't just a PC issue.
I think it got stuck when the big update happened 2 weeks ago. -
sims#10877 commented
I've been stuck on this screen for a week since I hit mythic limited. Their response was to put me into this. wow wizards this is ridiculous
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beastmode_560#08421 commented
Same for me. Not worth playing if i cant collect beginners decks. Sad face
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Nitro#05622 commented
Still not working after the update
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Osso di Libellula#37582 commented
A week as passed and still stucked... I'm hoping this problem will be fixed soon and with compensation for the lost time for earning the decks.
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masaboo#92277 commented
私も同じ状況です。
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DeehAyy#16873 commented
Only been able to unlock the Savage Lands deck, I'm a brand new player and would love this to be resolved soon so that I can expand my collection.
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Anotheruser#40800 commented
I still have this problem, even after the update: the counter for the quest for a new deck is stuck at 0:00 (and in common with some others, I believe it's stuck around the 4th deck, although I'm not 100% sure).
I'm on a Win 10 PC, btw.
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labeillecool#62340 commented
New day without deck 🤖
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klopturix#08789 commented
Still buged after this morning patch ( wich is great thank you ).
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cyorome#37190 commented
The quest will not be updated even if the timer reaches 0 from the update on August 24th. Free distribution after the update is not available, so please take immediate action.