Dear Wizards of the coast and your Disney overlords,

I want to thank you for giving me such a ****** draft experience yesterday that made me realize that spending more money and time in the Arena with your absolute horror of a shuffler is absolutely not worth it. Why would i want to invest time and money in something that only frustrates me. Short anwser, I wont. Longer answer, see below.

More for my own mental processing and the amusement of the people will briefly summarize what made me this frustrated with the game I have played and loved for nearly 30 years. Yes, the caves of Shandalar hold no secrets for me, neither has it ever given me as frustrating a game experience despite all the bugs it had and they were many, I assure you.

Let me summarize: I was doing a quickdraft Caves of Ixilan and had drafted a very nice RG dino deck and had the fortune to draft 3 on color bomb red rares. ! had a low curve, lots of 2 drops and since i hate being flooded played 16 lands. Awesome deck that should have given me at least 5 wins in the gold tier I am in. However, the shuffler decided differently and I went 0-3 and most importantly (or frustatingly): I HAVENT PLAYED A SINGLE SPELL IN THREE GAMES!!!!!!

After 3 games and 3 mulligans I had only seen hands with red spells and green many or vice versa. The only time I did have green spells and green lands in hand they were all 3 copies of my fight spell but no creatures to play them on. All 3 games I have tried to draw in a solution and if I had continued to tortures myself I might have landed one or two spells, but winning was out of the question of course, so those were three very quick scoops, 750 crystals less and such boatload of frustration that it makes me want to write it down a day later. Trust me, I have much more important things to do...

I find it hard to believe that this is the best can do with all of the options available today. Even Shandalar was better thas this 30 years ago, so how is is it possible that this is the sad state of affairs that not only myself but a lot of other players are frustrated by. It doesn't seem a like sound business strategy to frustrate your player base in this manner, but what do I know. Or is there a PTW opt option nobody has told me about?

I will continue to play paper magic since there I can do my own shuffling and will never statisticly be able to reconstuct what happened yesterday. So thank you Wizards and your inept shuffler, for making me rethink my lifes choices and you can stick your Arena where the sun dont shine!

Kind regards Johan AKA Billie de Bully

ある日アリーナをプレイして9回やって2回しか先手がとれませんでした。
翌日プレイして9回中2回した先手がとれませんでした。
そこから数日集計して91回やって先手が33回しかとれていません。
分布確率でいえば0.27%、91回やって先手が0~33回の確率をすべて合計しても0.57%です。

もしこのあと91回やって先手を58回とっても、ヤベー確率のあとにヤベー確率を引いているだけなので「ウィザーズのランダマイザーヤベーな……」としかならないのでそういうのは望んでいないのですが。

クソしょうもない確率に敗北するのも、アホみたいな豪運で勝利するのも、やってることが5分10分かけてじゃんけんしているだけで面白くありません。
上手い下手ではなく有利マッチ不利マッチ、引きが良かった悪かったで9割が解決するクソゲーには疲れました。

いくら課金すれば常識的な確率の偏りの範疇でゲームすることが出来るのか教えてください。

Sometimes and often after 2/3 victories, it’s like game want to penalize you, And mana balance it doesn’t work, it give you or too mana cards or 2 mana. I know it’s magic game but it’s not lucky or destiny it’s very mechanical on Arena. Fix it please.

Your deck randomize isn’t very random. Multiple games I get 1land or 5 land hands. Other games I either stay at 3 mana or get mana flooded.

After over 10 years, and in light of how your company treats people who disagree with you (i.e. the discord, see my comment below), I uninstalled Arena. I highly encourage anyone who looks at this post to do the same. They won't change anything unless we all stop playing.

Comme c'est bizarre... Je poste un avis... et hop, je gagne 5 parties d'affilée avec un shuffling normal et des adversaires à ma hauteur. Bizarre, non ?...

BROKEN/RIGGED GAME

Franchement, le jeu est complètement "cheaté", tant au niveau du matchmaking que du shuffling des cartes. Ayez au moins l'honnêteté de l'admettre, ce serait un premier pas !!! Hier, je suis passé de Diamant 2 à diamant 4 en perdant plus de 10-12 matches d'affilée !!! La plupart du temps, par manque de mana (je ne dis pas une ou deux parties, ça peut arriver) - j'ai un deck de 60 cartes avec 21 manas, ce n'est pas normal/possible statistiquement !! Et sinon, en tombant sur des adversaires avec pile le deck pour me contrer : comme c'est bizarre ! Je ne sais pas traduire l'expression "foutage de gueule" en anglais, mais c'est clairement ce que l'on ressent... et c'est vraiment très DESAGREABLE !!

So I asked about this in the Arena discord. And I kid you not, I literally had mods tell me that "there is nothing wrong with the shuffler" and that I should "take my conspiracy theories back to twitter" (I don't even have a twitter....). I even had someone aggressively DM me. IDK about yall, but that was so unwelcoming and rude. These are legitimate concerns and they are shared by THOUSANDS of people, evident by the hundreds of comments on this single post alone (https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/44184111-algorithm-improvement). So, I just left the discord. Amazing community building, Wizards, real cute. Additionally, I asked why the twitch stream today didn't respond to questions about the shuffler, and was told they DELIBERATLEY ignored these questions because apparently making your customers out to be crazy complainers is your business model????

I was playing Magic Arena and I realized how unfair the game is when you are playing against certain players. I was playing with a player whose library was sacral, well every time I play against this type of library, instant magic and/or spells don't come. Analyzing the game, investigating the algorithm, I realized that depending on the cards played on my side of the field, the opponent's library algorithm changes, it's as if the game was being manipulated. I have already reported several problems related to this and decided to analyze, if the game continues like this, it is not worth playing and it is also more advantageous to warn people since support is not ready to make the game fairer.

Please fix the auto mana scerw against mono red. The games should be random. Not based on som scum bags in the programing department that love mono red.

when are you going to fix the shuffler, or are you just going to remove the losses from players records where they lose to the shuffler. What I mean by that is games where it doesn't matter what my deck or my opponents is because of a 15 card land run or turn 8-9 sitting at only 3 land. You guys are demonstrating that you really have no clue what you are doing. First shuffler wasn't perfect but it was playable ( 3-4 out of 10 games would be bad draws ) then you decide to put in place hand smoothing untested, It made this much worse ( closer to 6-7 out of 10 is land runs of mana starve, and it can be one then the other) . Maybe you guys should get actual play testers and not just theory craft and stop trying to modify the draws and just push for actual random.

📱 Platform: Android

Experiencing those issues, but would have to take a minute to process visuals posted here.

Mulligan vs. Shuffle (Random Selection Placeholder)

It's as though this is deliberate a malfunction of sorts! One game yes, maybe two or three in a row, but repetitive occurrence, just feels unnatural, even for a simple program.
Have experienced a similar situation with casino sites known as dealer administration forensic heists, detection is a nightmare I think I've read online, perhaps who knows...calls for a Carnival Row or Watson

What is the point of playing ranked when I consistently go up against >200 card decks? Why isn't there a limit? This seems unrelated to this post, but I think lots of bad players (or may be good players also?) are doing this to get around the shuffler. And even if that isn't the only reason, clearly your game is currently broken. This is my last season playing (or at least purchasing anything, that's for dang sure) after over 10 years on arena.

I don't play drafts normally but decided to play one. Had a good roll as ended up winning some gems but there was a loss I think was planned. Out of 15 lands (7 blue, 8 white), within several turns, I managed to get all 7 islands and not a single plains. Now that does indicate an issue, doesn't it?
Also, what's been happening recently with shuffler and matchmaker? How come I'm now losing so many games with the deck that's always been an easy climb up the ladder (until at least platinum)?

due to unfair matchmaking and shuffler, I had to uninstall the game. Sometimes it is even impossible to play a game, due to continuous flood and manascrew, statistically impossible in real Magic.
Please fix it and maybe I will come back.

Just had the opposite error. I just finished a premier draft 0-3 because the shuffler had me draw nothing but lands every draw for all 3 matches.

F this game shuffler broken. Ooo it’s gets the win card ever game last Seckond multiple games in a row. This is such bs when you shuffle you shouldn’t see same cards to start or expect your opponite to have them or dead 3 or 4 of same **** card. Fix your broken game you greedy money grabbers

Provide ways to retrieve game logs with cards draw and deck list to have thrid party audits.

When are you going to actually try to fix the issue with your shuffler? When one game I get a 15 card land run and the next turn 9 and only 3 lands, next game 12 card land run, next one 2 lands in turn 8. This is why players are leaving the game, it has nothing to do with the opening hand . Any player can tell you that a good/bad opening hand can be changed with the next few draws , and your hand smoothing garbage only made the issue worse not better. Before it was 4 out of 10 games mana flood/starve would happen , now it's more like 7 out of 10. You want players to stay and pay then fix the issue, and get actual players to test your stuff before releasing it because it's painfully obvious you dont test or just get ppl who have no clue to test for you.

"Ultimately, if we take the hand smoothing algorithm as granted, it shows that Wizards is willing to manipulate randomness to give people the 'appearance' of more fairness or fun."

Also, no, this won't get me to the store to buy your pieces of cardboard. Get real.