Unable to Select Card in Premium Draft
I would like to request a refund on my draft due to a bug in the client that caused me to lose out on a key card.
- Give us the steps to reproduce the bug:
- enter premium draft
- select cards normally until pack 1 pick 6
- drag vampire interloper towards my deck, but then put it back
vampire interloper visually disappears and is unable to be selected or dragged into the deck.
Note which platform you’re using (PC, Mac, Android, or iOS)
PC - Version 2021.9.0.3880.888241
Enter the actual results you’re experiencing
as a result i was unable to pick up a key card in my draft
Enter the expected results of the feature
the card should not visually disappear and should be selectable
Unabridged Explanation of my experience:
Entered the Innistrad Premium Draft and proceeded to draft normally. I got to pack 1 pick 6 and there were no issues until i picked up the vampire interloper in the pack (click and drag, but not released). I was about to put it into my deck but then I decided to consider my options more carefully. So i put it back (released mouse). The moment i let got the card disappeared as seen in the screenshot, but was still highlighted as the current selection. Startled by the card visually disappearing i clicked on another card to see if it would come back, but it did not. I then tried to select the interloper by clicking the empty space where the card was originally but i was unable to select it again. I then tried to drag the card into my deck as if it were there,but that failed too. The pick ended with me unable to select the Vampire Interloper. The rest of the draft continued without any problems.
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Nexuswolf#78892 commented
Unable to select a card in premium draft. The top row was selectable, but I couldn't pick any card from the bottom two rows.
Steps:
1. Enter draft
2. Play as normal
3. Second pack (i think), I couldn't select any cards from the bottom two rows and had to take a card I didn't want.
4. Draft continued.I would like a refund on my draft due to this issue. I'm playing on PC. I have a video of it happening, but it won't let me upload the file (.MOV). I will send the file if contacted through my email attached to my account showing the bug happening. It's easy to see how the cards aren't selecting on the bottom rows.
Thank you for your time and attention,
Tom -
Unable to pick cards in bottom 3 rows. I was unable to select the card I wanted, and only able to select cards in the first row at some point during the draft...
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BallLightning#62957 commented
This has been happening to me again now with Neon dynasty drafts back. Idk why the selector is either very sensitive or not just flat out glitching when a pick is made and gluing the card to the scroller even after you double click it (which can also be risky in the state its in).
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TheRukhEgg#69300 commented
I just drafted and I was unable to pick on one of my picks due to the card disappearing. It auto drafted that pick for me, but was not the card I wanted to pick. I wanted to pick a white saga, but drafted a green creature instead.
what are my remedies for this situation?
thank you! -
I was in a premier draft and the client disconnected during the third pick. I had selected a card and when I restarted the client and rejoined, the draft had progressed multiple picks and had not given me the card I had selected plus had selected cards that I did not want.
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davidrums#95187 commented
Entered Crimson Vow Premier Draft, was able to select from the first pack, but cards did not show up in for pick 2. The pick was moved on to the next drafter without me drafting a card.
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Wizards_MS37#75852 commented
I am hovering over the packmate and it cant get highlighted. I was not able to pick packmate nor highlight him. I was able to pick from the first 2 rows though.