Unable to choose second pack: Jumpstart: Jump In!
I played a few games of the jumpstart event, Jump In!. On my third deck choice, I was able to choose my first packet, but not my second.
On the packet selection screen, it showed that I had chosen the "Warriors" packet as "Packet 1" and the "Rock and Roll" pack as "Packet 2" but still requested I choose a packet. I tried choosing again, and it showed "Packet 3" over "Elves", and again I selected the other packet, "Roiling", and it showed "Packet 4". No resolution would get me out of the screen and into games, so I exited.
After re-launching MTGA, I can open Jump In! and select Choose Packets. When I do, it shows my first choice on the left, but no options for my second choice.
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lutair#29926
shared this idea
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NitroVAMPY#84728
commented
I paid for the jump in event but I couldn't play it.
After choosing the first pack, i cant choose the second -
NitroVAMPY#84728
commented
I paid for the jump in event but I couldn't play it.
After choosing the first pack, i cant choose the second -
NitroVAMPY#84728
commented
I paid for the jump in event but I couldn't play it.
After choosing the first pack, i cant choose the second -
Vad#03640
commented
Have the same issue
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Logan2000#40579
commented
I selected my first pack but when it came to my second pack it would only let me select 2 of the 3 (the third being the one I wanted). I left and came back in hoping that would fix it and now like Mano I cant select my second pack
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Reo_speedwookie#36417
commented
This has also been the same issue for me. Can only see my first deck confirmation but the confirm button is grayed out. I cannot refund or restart the jumpstart event.
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USF#74825
commented
+1
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mercuryproject#21786
commented
same here
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Zachias#85635
commented
Jump in
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jmrowe#83803
commented
Same issue here
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keymosabi#17179
commented
Same issue. Selected first packet and could not select the second pack and instead it highlighted all of the packs. Closed the app and logged back in and now I only see the first pack I selected and no others. On mobile.
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TechnoWriter#10739
commented
As per title. Unable to select second packet in Jump In event.
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Mano#12684
commented
I can't choose the second package of the jump in event
PC user -
boateye#50647
commented
Same issue. attached my log and a screenshot. the event took my gold and i can't even play!
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Lost Hearthstone player#71097
commented
SAME TO ME
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Khandros#22004
commented
Same issue.
Attaching logs, see event [54819] for the actual error -
Lekriski#53153
commented
Me too
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Long#00236
commented
just got the same bug
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TerriTitan#06524
commented
Same thing is happening to me
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Xyzzy#41320
commented
I am using a Mac and launching MTG through Epic Games.
I entered the Jump In event and paid the fee. I selected the first deck and clicked Confirm Deck. When I selected the second deck, the Confirm Deck button was greyed out. I tried a different deck, and it was labeled "3rd" but still unable to Confirm Deck. I tried the last option, and it was labeled "4th" but I could not confirm the deck.
If I exit and reenter the event, I see my first deck selection, but the button is greyed out. (See screen shot.) I have also tried closing and reopening MTG as well as closing and reopening Epic Games.
Any help would be appreciated. Thank you.
