Draft Frozen
Support team
By the end of a premier Draft first Pack rotation (around p1p8) the client froze with the message "waiting for the next player pack selection" or whatever, but I waited for some time, then try to see the wheel and saw the person next to me had 1 pack, and then I had 3 on my image. But I still couldn't see or pick a card, but rather still had the message. So by the time I realized it had frozen and reopened the game, I was already on p2p2 or p2p3, with random cards on my draft and the selection derailed at least for the most part. My internet was fine, there was no issue on that side or from the point i reconnected.
I would like to ask for a refund, because even if I manage to salvage this draft, it is really annoying how I just couldn't make my own decisions about it. I attach the log, though I did not take any pictures unfortunately.
Please consider this refund.
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Folfire#60920 commented
Didn't exactly freeze, but a pick produced an error stating that the game "had failed to pick the card" or something similar. I did lose one pick while restarting on this error message (that the game produced, so this is a thing)
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Folfire#60920 commented
Can I get any update please? After I reported my issue I have seen more people report similar problems (and talk in discord) so this is not an isolated issue.
Even after that, I have been finding ways to be sure I'm not missing time again. I have constantly checking the player wheel after this.
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jammers#51805 commented
I was drafting and the client disconnected. I only noticed because I wasn't getting passed any packs. My internet was working fine, but I had to quit the client and reopen everything. I missed the last four or so picks of pack two, and the first three or four picks of pack three. It really is frustrating that the client shows no indication that you don't have a connection.
I would really like to be refunded because missing picks in draft is significantly impaired the quality of my deck and the whole draft experience through no fault of my own. I've attached the log for reference.
I really do enjoy drafting online, and I hope this will be remediated.