Store error: internal error
I can’t buy things in the store with gold or gems that I have. I bought the $5 beginners pack or whatever it’s called. Now I get “store error: internal error”. Don’t know what to do. Wanna spend money but it won’t let me.
-
SebasDThamuz#51783 commented
Same error, i cant buy gems
-
bucketman23#54745 commented
how lovley....right when they did the update lol
-
Aurils_Night#06693 commented
Yep my store is back to usual now
-
Mansonian#42819 commented
Hi, same here, my account is now fully fonctional. It seems reasonable to think that something has been fixed for some accounts on server side. I must admit that I have been skeptical about the resolution time but WOTC has been top notch
-
BitKoi#38949 commented
I got my store fixed, not sure what happened.
-
itfr commented
This seems to have been fixed for me. I can now purchase anything from the store including daily deals.
-
kiks106#61459 commented
Same problem here, I can’t buy anything with gold or gems… I have same « internal error » message.
-
tektig#75272 commented
Also having this issue.
-
Lance Stone#64523 commented
I noticed something very 'odd' regarding my account with Wizards'
My arena profile is Lance Stone#70674But when I logged into Wizards' site it shows as Lance Stone#64523
Maybe this is a part of the problem?
-
Bombsaway#17254 commented
I’m having the same issue. Given the sheer amount I’ve spent on the game and how much I enjoy it, I don’t want to give up yet. But to even imagine I’m thinking of it should say something about the frustration level. At the very least, communicate.
No store transaction works since I tried to buy the one time 3000 gem alchemy purchase.
-
justnigel#13988 commented
Same problem for me
-
Alali#27681 commented
Same thing with me. Haven't been able to purchase anything in 10 days.
-
Mansonian#42819 commented
@Boogedy#71909: same for me and I guess your ticket has been closed as well but our issue not. It seems to me that wotc support is far more interested by their resolution statistics than to solve actual issues. Also, the issue is linked to a specific account not to the installation configuration. Any account with this issue becomes non functional so I guess all is left for us is to stop playing until maybe one day the issue is solved.
-
Aurils_Night#06693 commented
Adding to this for the third report of the same error. Getting really annoyed that I can't buy anything in the store. I'm starting to give up opening the app tbh. Just get fomo whenever the daily deals update or I see a limited time item in store. Not being able to get them is beyond frustrating.
-
tsuna39#00323 commented
same issue. I can't buy anything,too.
-
Boogedy#71909 commented
Any attempt to purchase anything with gems or gold from the store directly fails with the store error internal error message box. Reinstalled on my pc, and installed on mobile only to get the same message, and all support can do is say, go to the feedback forum.
This particular post dates back to April 2021, with no feedback from Wizards on the bug report regarding fixes for this issue.
-
Boogedy#71909 commented
I've had a similar problem for the past week. I can use gold or gems to enter events, but I'm unable to purchase any packs. Uninstalled and reinstalled MTGA and I installed MTGA on mobile and the issue still occurs on both pc and mobile.
-
Mansonian#42819 commented
Has anyone some updates from support? For me, they just closed my ticket after telling me to go to this very website. Very nice way to keep good statistics for them but the issue is still not solved!
-
JBelter#29084 commented
I've also been experiencing this for about a week now. Contacted support and they just said its a known issue and the "devs are looking into it"
-
BarrowGordon#84993 commented
I have this Internal Store Error for 5 days now. Who gives me the possible savings of daily deals back? Wizards?