i have the same error, in cellphone and notebooks

I'm suffering the same error from the PC (01 march 2023). However, I'm able to play from the tablet.

This is occuring again as an authentication error

Since yesterday, it is sometimes impossible to connect. We have an error during connect to server just before loading the main page. I have tested on different device (pc or mobile) and it is always the same result. The servers looks operational according to the website. So what is happening, and how can i access to the game?
Thx for your respond

Did not work yesterday for several hours. Eventually logged in and stayed stable for a couple of hours. Today back to not logging in.

The exact same problem is still happening to me.

Problem solved.

Same (10 JAN 2023)

Same for me, i tried absolutely every solutions that i could find online and nothing. Glad to know it's not just me. Wtf is happening seriously...

Espero que de una vez , pongan unos servidores de mayor calidad, hace tiempo que se viene quejando mucha gente, de la mierda de servidores que usan, para lo que encima cobran...

Hello,
Impossible to connect.
Error communicating with the server since the beginning of the afternoon.

Seems to be down, but status says it's operational...so discouraging

I cant't enter the gane, i get an error and the message says it was not possible to load the collection.

Same issue here. I can log in from mobile device (android) with data connection, but from mac with home wifi connection "Can't get collection" error occurs after long time waiting with black screen. Same error from mobile device with wifi home internet connection (wind 3 / Italy). I precise that internet home connection is operational and stable; also tried to restart router and to connect mac with lan cable, same issue...

Hi,

Cant connect to the game, all day servers have been very slow and now can´t log in. anybody else?

KR

It’s critical, cause I have started the decathlon draft event and have less time to finish it

Can’t enter the game after loading screen, pc windows 10 or ios phone
Instead of successfully enter the game, I see black screen with cursor or network error, internet connection is stable

Can't enter the game. the system gets me this advice "Unable to get collection. Please try later". This happens after the waiting screen with the "Waiting for server" advice

I've also seen this since this morning (CET) and it's been reported on by some on FB but I have yet to see an acknowledgement from WotC anywhere.

Today Aena doesn't work, doesn't find servers, after gives you the choise "reconnect" "quit" "check server status", on your site servers are fine but my client doesn't find them, I already tried to uninstall and clean files and keys from register, installed again and got same resut.

win 10 pro on laptop hp zbook i7 4700MQ gpu NVIDIA Quadro K1100M