New player experience is bugged/confusing
I created a new email address and decided to start a new account on Magic Arena with it - the new player experience has some issues that I find very odd and confusing
- I completed the Color Challenge but it still says Resume
- I completed the Starter Deck Challenge but it still says Resume ... When I click into it, I don't have an option to pick a new deck or resign and I already won 4 games with the deck I have
- I have Jump In tokens but can't see Jump In as a game mode anywhere
- I have a Spark rank and there's a reset button on it like I can change or reset it ... But it just takes me to the "recent game mode" selection screen ... Where it might even be on Bot match mode which, as far as I can tell, doesn't advance my Spark rank
- I can't get do any Limited events - even if I was a brand new player to the game, your articles reference Draft events and many MTG players who are simply new to Arena might be playing the game so they can participate in these events
- The directive of these events is not clearly outlined to the player ... Especially the Spark rank stuff .... I can't even see my opponents' rank so I'm not sure if it's a ranked game or if I'm doing something wrong/wasting my time
I am guessing that you guys are getting feedback from new players whose "Arena adventure" is their first foray into MTG and you're trying to provide a better guided experience for them, but you ask us our Magic Experience level while we're registering ... Why not use that combined with a win-rate to open up certain features?
In any event, the experience is still rather confusing for a new player ... And a bit frustrating for an experienced player on a new account.
I think the best approach would be to offer new players the option of a New Player Experience that requires them to complete these "tutorial mode" elements before opening up the entire game but then also allow experienced players to opt out of it ... At least after establishing that they know what they're doing. But, as is, as a new player it feels very confusing ... Like I'm clearly only seeing part of the game ... And I don't think that's what you were going for