Connection Lost: Critical Error that prevents me from login
Hello!
I had MTG Arena on PC and Android. And got this bug on both of them.
Simply, when I type my Email and Password, and press Login, i get a message that says CONNECTION LOST.
Nothing really changed in my network or devices. But I got this error message.
To resolve this problem, i was trying to flush my DNS, change connections, tried different devices and even bought a new router.
Nothing helps.
I have this critical bug for almost 6 month now.
Am i banned? Is it possible to resolve this?
I like MTG, I played it since Duels. Can you help me?
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JudasTrooper#45692 commented
Wizzards just said to me, that they don't know how to fix it.
Also, they "said" that they don't want to help me.
They have suggested me some "generic" solutions and a few specific ones. And nothing helped.
After that "it is your problem, we will not help you".
I see, that a lot of people get this game breaking issue after an update in October. But Wizzards still think, that it is not worth to investigate.
While people can not login in their game for almost half a year, they just keep ignoring players.
How could I donated to them via Arena? I don't know now.
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RNJefe#18759 commented
"You have lost your connection to the server."
On my iphone mid game in a draft my game dropped and I got a Connection Lost error. I tried restarting my game, my device, checked for updates, tried a different network connection, used wifi and celluar, relogged on multiple times, and nothing helped. I then jumped on my PC and tried the same thing and the issue was on my PC as well. All the servers are listed as online on MTG arena status. Please assist me in getting this fixed.