some accounts can't login after Khans update
arena is giving some accounts a bug that they're unable to login. i tried logging into my second account and had no problem but trying to log in to my main account gives me the pop up.
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abes#22879 commented
I've tried switching from WiFi signals from 5g to2 and sometimes it works. But as soon as I take a brake.the bug starts again. I tried removing the app and reinstalling it and it still does it.
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n9999n commented
It's fixed now, but they didn't give anyone any packs or other bonuses…
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Abigaille#35086 commented
Still not working, please fix it
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Gartak#83532 commented
We still don't have a ETA on a fix but they have apparently located the cause and it is related to having historic brawl decks with commanders that have the specialized mechanic. Amazonian has a video on YouTube where they talk about it.
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jsmith403#08808 commented
Running into the same issue; really sucks not being able to do daily challenges and such. Tried from both a PC and my android phone.
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Jenkem Sommelier#54043 commented
Same and new error screen just dropped
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PaperChamp#48420 commented
I am also getting this error. The logs indicate their Starhook service (or whatever its called) is returning a 500 error. Please fix.
[470] WwiseUnity: There are multiple AkWwiseInitializationSettings objects instantiated; only one will be used.
[471] MainNav load in 243ms
[471] 12/13/2023 3:54:35 PM Coroutine_StartupSequence
[472] [UnityCrossThreadLogger]==> StartHook {"id":"e395746e-e688-4e54-850f-1448b6684982","request":"{\"Type\":1,\"TransId\":\"e395746e-e688-4e54-850f-1448b6684982\",\"Payload\":\"{}\"}"}
[499] [UnityCrossThreadLogger]12/13/2023 3:54:35 PM
Error response for message e395746e-e688-4e54-850f-1448b6684982. Server Error Code: InternalError Message:[543] Starthook Response failed! Error: , Exception:
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Flustered Storm#07111 commented
I'm part of this group. Several reinstalls/restarts later, no luck
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TheIronwitch#85875 commented
Same
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doober#71945 commented
same!