Packs disappeared while opening
I received the 3 free starter MH3 packs and was opening them when I had a connection error occur. Then, when I went back into the game, my starter packs were gone and I searched through my library and discovered no MH3 cards had been added to it. I imagine this was the result of the connection error happening at the same time as I was attempting to open the packs. If possible, I’d like to be given my packs back, but if not, I think it would be at least beneficial to look into this issue so it doesn’t happen to others in the future. This was on the iOS app. Not sure if the same problem would arise elsewhere.
![](https://secure.gravatar.com/avatar/5d7f879f2e4296b47c45f1dd82551db4?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
-
DAC169#34537 commented
Were you looking for the cards in the Deck Builder or in the Collection? If it was in the Deck Builder, did you have a format selected that could use the cards?