Unable to log in. Authentication failed: timeout
Attempting to log into my account gives me this 'authentication failed: timeout' error. I get this error on all platforms (windows, android and IOS), and I can log in on these devices with other accounts. About 3 weeks ago I could log in but I have been having this issue for a week or so now.
I have already tried restarting my router, using different networks, uninstalling and reinstalling the game on all devices, flushing DNS and resetting winsock on windows, verifying my account and changing my password, linking steam account, and disabling my firewall.
Cocoduds#66911
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Vendiblebee8#93105
commented
im getting the same problem tried android, Mac, and windows while on wifi and off wifi and no dice. I even tried a second account which worked so have no idea
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Finuve#56116
commented
Ive been having this issue for about 3 weeks now. Customer service just tells me to submit a bug report. Super useful. Went through every single troubleshooting step including using a completely different type of device on a different network.