Hi all, the same thing happened to me. I tried everything, it drove me crazy for a few weeks. I just found a solution on a reddit forum. Switch graphics in MTGA to MEDIUM !!! And it is. Funny, isn't it?

Same issue here. Every time I open the packs tab it crashes. I can't try the "buy an alchemy pack" fix as the packs tab in the store crashes the game as well. It also crashes every two out of three games so I can't progress on the ladder. it's been since the new season started.

Another one with the same problem, I hover over the daily missions and the game crashes, I hope they fix it.

How is this ignored for a month now, obviously it's minority that's affected, but it's still a lot of paying customers. It's wild to me we are being ignored. Not a singel official statement acknowledging that this exists. Like they don't care.

It is a same symptom for me in my PC platform in Duskmourn pack.

After stopping MTGA (PC), you can find your log "Look rotation viewing vector is zero"

Im my opinion MTGA team releases for a solution :
MTGA install files full version or minor(lighter) version as like moblie version in PC plattform.

I am experiencing the same issue. It makes playing very difficult. I hope that a bug fix is on the way.

Here's a video of what happens when you try to open the Packs tab with a standard Duskmourn pack available. It freezes every time as it tries to load the image of the pack.

Hello. I've been having the same issue. I seem to have fixed it today by buying an Alchemy pack of Duskmourn. When I opened the Packs tab it has the Alchemy pack in front of the standard pack that I had before and it did not crash the game. I was able to open the standard packs before the Alchemy packs and it let me open everything without freezing. I think it has to do with the graphics for the Standard Duskmourn packs. It would freeze every time it tried to load the image of the pack waving back and forth before you open it. Having the Alchemy pack ahead of it seems to fix the problem. I hope this helps everyone!!!

Hi, I'm facing the same problem on my laptop (running windows). The game interface always freeze if I try to swap the daily quest or to join a draft. Customer service redirected me here, I don't know if I have to send another email or just to post here and waiting for an answer.

I've been having the same issues since it happened, causing me to loose matches and be unable to play Drafts

Desde septiembre el juego se blockea muy rápido. Esto es un desastre, que la compañía haga una actualización que impida jugar.. y la mantengan mas de un mes con otras dos actualizaciones de por medio, conozco muchos con este mismo problema, están perdiendo jugadores en masa y no lo solucionan.

had the same problem reported here: https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/48880397-client-hangs-after-hovering-over-daily-quest-symbo

I´m having the same problems as everybody here... the game crashes everytime i try the acess the store or try to open a pack...
i would invest money in this game, but due to all these problems i won't.

WoTC, stop being lazy- listen to the clients and fix this.

As Magic enthusiast and IT guy, I did really want to play and fix this. As some people already noted, the issue can sometimes be resolved when changing the graphic settings to low. Running the system in a Linux I was able to see the process which hangs up (logs attached). The issue is within the Shader, which tries to load an invalid image. For further help in debugging feel free to reach out to me... Maybe, just maybe Wizards of the Coast should not have fired so many people last year.

It's weird that this only started happening for me after the September 25 update, but it's unplayable on mac. I was playing with no issues from september 12 up to September 24.
I was planning to go ham on the Duskmourn update, but I can only play it on my windows desktop (mobile constantly crashes, as usual), and I usually don't have access to it when I would be playing.

Every time I try to enter a draft I the game crashes. I haven't been able to play for weeks, WotC!

I tried the solution offered by Slicx#62962 and still having the same issue. Game is unplayable on PC still for nearly a month.

Since posting that I've updated the client and fiddled with the graphical settings, changing them from low to medium and then back to low. Setting it to full-screen and then back again, restarting the client each time and now it seems to work okay.

The client worked fine on my 2018 Mac Mini before the recent large update. Now the client freezes and has graphical glitches whenever I mouse over the interface.

Currently unplayable on Mac.

I had opportunity to TEst the ARena with the new update into a windows 10 version , without recent update of MS. so i confirmed the arena game work correctly . so i think it's related to some updates of MS or OS system.