Freeze and crash of the general client user interface on PC following the September 12 update
Following the September 12 update, the download of the update seems to have gone well. However, the game interface freezes as soon as I try to go to the Packs or the Store pages, or when I try to click on the quest renewal. The game freezes and it's no longer possible to access the menus, even if it's just to close the game. The bug concerns a PC platform.
redjack#52477
shared this idea
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DaJinn#35492
commented
I get the same thing. It’s when it try’s to connect to the server for an action like quests or store things. Seems to be a setting on my PC. Like a firewall setting or something. New update 9/12 works fine on my laptop running windows 11 and another laptop running windows 10 pro. But not my pc running windows 11 pro. I think the issue was always there but the update made the whole mtga reload and that effected something
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goodtimebuddy#49298
commented
Update from me: I am able to use the client and play games with functionality as long as I do not click or hover over rewards. If I do anything in that space the game continues to fatally crash
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FireFox31#79637
commented
This happens to me on Windows 10 after the 9/12/24 update (which was a surprising 9+ gig). The game freezes basically after the first action I take (change quest, click Play, etc). Sometimes, I can get into a game but it will freeze after about five minutes. I can't play at all until this is fixed.
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fugahoge#74156
commented
me too. Hello QA team? please fix this asap.
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goodtimebuddy#49298
commented
I attempted a full uninstall and an install from Steam and continue to see the same error where the game is non-functional. I can't perform any function and this needs to be flagged as an outage.