Hello,

Last week, I experienced a bug where the jump-into event got stuck, which seems to have been occurring for a while now, according to the bug reports.

Upon getting a win in the "Jump-into Final Fantasy" event, the "Play" button changed to "Home," and the "Resign" button disappeared, preventing the player from continuing or starting a new event.

Since I encountered a similar issue during a Midweek Magic event a few months ago, I believe I’ve figured out what’s happening.

The main cause appears to be when the event progresses to N + 1 wins before the reward for N wins has been claimed.

Steps to reproduce (Both times occurred on an Android phone):

• Start a game
• Lose a connection to the server (the "Reconnecting" screen appears)
• Opponent concedes (win is counted server-side)
• Client reconnects (the client is unaware of the win, still showing 0 wins, and no "Claim" button is visible, only the "Play" button)
• Queue up again and win a game
• Client now shows 2/1 wins (as can be seen in the included image)
• Event is now stuck in a state where reward cannot be claimed and continuation is impossible