Dear MTG Arena,
Fix your game. Top to bottom, and all the way through. I have been subjected to numerous issues with your game, from bugs, to incorrect card interactions, to random unjustified crashes, and so much more. And if it we just me, or even just one of my devices, I'd chalk it up to out of date drivers or something. But it isn't. It's you. And the problems run deeper than just. The game itself is broken many times over, and it's poor product design. I used to love your game, but lately, your decisions have begun to make me regret having ever given you money. As a long time customer of yours, I'd love to have an actual conversation with a real person, but knowing how you typically handle these things, a bot will auto-respond and close my ticket/discussion before any set of real eyes ever evaluates the response; something else your website has done when reporting behavior and bugs.

Hoping you do the right thing,
One of your fanbase