I play Magic the Gathering Arena. I recently purchased a new Avatar (Slimefoot) and Companion (Frost Cub). However, when I play games, those avatars and companions are not showing for me. I still have the previous avatars and companions as before. Yes, I have triple checked that I selected both Slimefoot and Frost Cub as defaults… but it still will not equip them to my account when I play. This is an issue for me because I paid real money to purchase these in-game cosmetics. So I would like for them to work.

I recently purchased an avatar (Slimefoot) and a companion (Frost Cub) from the MTG Arena store, but when I try to equip it, it does not take effect or show on my profile. I will show you screenshots with Slimefoot and Frost Cub so that you know what I’m talking about, and then I will show you screenshots of my gameplay that will show how neither Slimefoot nor Frost Cub are equipped to me. Instead I have some sort of angel as my avatar and some sort of goblin as my companion.