Hi WoTC,

I had written in to seek assistance multiple times but your customer service representatives had never acknowledged or responded. I won 2 Final Fantasy Play Booster boxes via the Arena Direct event back in July 2025, and have since not heard from you on my reward, nearing half a year later. I wrote in multiple times providing the details and have not heard from you ever. What does it take for a company of your size to look into my request for clarification?