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“Unable to Login Authentication failed Timeout”

Have gone down every troubleshooting rabbit hole I have control over - this is happening from different networks, different devices, but from the same account - friend's account is fine

Looking at the logs, I'm not sure if I'm seeing a cached reattempt at connecting to the same front door? Either way, there are multiple posts on Reddit and here that are having similar account-bound issues.

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iji#00207 shared this idea  ·   ·  Report…  ·  Admin →
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  • Vann#83438 commented  ·   ·  Report

    Same problem here.

    I am qualified to play in the Qualifier Weekend tomorrow, March28th and I do not want to miss this.

    PLEASE FIX THIS ASAP

  • freakmode#98764 commented  ·   ·  Report

    same issue "Unable to login Authentication failed timeout" death loop...

  • mercury#60196 commented  ·   ·  Report

    Exact same issue here on PC. Was working fine until yesterday.

  • Hogs Sidekick#18423 commented  ·   ·  Report

    Had this happen on and off the past few months but havent been able to login now for almost 4 days

  • Willyamm#81855 commented  ·   ·  Report

    Same issue.

    Was playing Starter Deck Duels, after a win I was booted and are now unable to log in.

  • Hanjin#80370 commented  ·   ·  Report

    I got in touch with a WOTC dev on Reddit while having this issue, he pushed a fix that fixed it for me yesterday. Was drafting tonight and it started happening again. I’m qualified for the ACQ day after tomorrow and I’m extremely stressed that this is going to cause me to miss it. PLEASE FIX THIS ASAP

  • YOUOY#41448 commented  ·   ·  Report

    今朝、再度ログインを試したところログインできました。
    理由は不明で運営から特に連絡もありません

  • DreadPirate Robinson#64376 commented  ·   ·  Report

    Same exact experience. Logged into mobile as usual, also tried uninstalling and reinstalling.

    Made the same attempts on PC. Same issue.

    No MTG until it is fixed.

  • Batdaddy#75491 commented  ·   ·  Report

    Same, when I try to log into the game with my account, I get a timed out message to try again, check status, or log out. I did try all those troubleshooting events including restarting phone, uninstalling and reinstalling the app. Issue still persists. It works when I created a new profile, but not my primary profile.

  • CyberQuant#90015 commented  ·   ·  Report

    Same problem on Android and PC version. Did receive a response from Wizards but it was a generic response. Tried everything listed several times.

  • Bromobenzene#86288 commented  ·   ·  Report

    Same issue as the above. Other account works, but this one times out and won't let me log in. All my decks and cards are on main account, if I get locked out of this one I won't play anymore.

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MTG Arena Bugs & Product Suggestions: User Interface

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