When I launch MTG Arena from my desktop windows 10 computer using Steam, everything is fine except for the Gem tab in the store. This page opens and says there is nothing available to buy. I am unable to buy gems at all, as there are no gem options showing in the store at all. I am connecting from the United States on the east coast at 3/27/2026 between noon and 1 PM.

2026.57.20.11631.1247675

Things I tried to fix:
- Verified files with steam - Found 8 corrupt files and redownloaded them
- Launched again, logged out of account, logged in, still no gem shop purchase items available
- Reproduced 3 times in a row (I was not on a VPN)

Steps to reproduce:
1. Launch Steam on a windows 10 computer
2. Launch MTG Arena
3. Log in to account
4. Click Store
5. Click Gem tab at the bottom of the screen
6. Notice there are no options to buy gems in the store at all, absolutely nothing shows, just empty UI, no errors pop up

Log info (I removed my personal device info since your bug report system doesn't seem private):

[0] Startup Timestamp: 3/27/2026 12:35:27 PM
[0] Loaded embedded metadata
[0] Initializing Steam
[0] Steam status: Available
[0] CredentialLoginContext created
[0] Environment set to Prod, AWS
[0] Could not find autoplay holder, autoplay disabled
[0] [SocialManager] Social manager for HasbroGo is being used
[0] Version: 2026.57.20.11631 / 2026.57.20.11631.1247675 /
[0] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
[1] WwiseUnity: Wwise(R) SDK Version 2023.1.14 Build 8770.
[1] WwiseUnity: Setting Plugin DLL path to: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Plugins\x8664
[1] WwiseUnity: Sound engine initialized successfully.
[2] [TaskLogger]Ringing Doorbell at https://doorbellprod.w2.mtgarena.com/api/v2/ring
[6] [TaskLogger]Steam AuthToken retrieved.
[93] [TaskLogger]Doorbell response: {"fdURI":"tcp://frontdoor-mtga-production-2026-57-40-4.w2.mtgarena.com:30010","bundleManifests":[{"category":"Audio","priority":50,"hash":"c3132f0e7c81ff8ef8acd32d0b1f859d"}]}
[98] [TaskLogger][Accounts - Startup] Player has rememberMe ID (refresh token) saved. Attempting fast login.
[213] Connecting to Front Door: frontdoor-mtga-production-2026-57-40-4.w2.mtgarena.com:30010
[254] [UnityCrossThreadLogger]Got non-message event: Wizards.Arena.TcpConnection.TcpOpenedEvent
[255] [UnityCrossThreadLogger]FrontDoorConnectionAWS.Open {"creator":"ArenaGlobals.Constructor"}
[301] [UnityCrossThreadLogger]Sending message GraphGetGraphDefinitions while in queue, the message will be ignored. msg details: {"RequestedType":"None"}
[437] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
[437] [Manifest]Bundle download destination: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Downloads
[437] [Manifest]Found 0 manifest metadata entries from configuration.
[437] [Manifest]Found 1 manifest metadata entries from doorbell.
[437] [Manifest]GET manifest pointer from https://assets.mtgarena.wizards.com/External2026.57.20.11631.1247675-windows.mtga ...
[438] [Manifest]Using manifest metadata: General|ManifestAudioc3132f0e7c81ff8ef8acd32d0b1f859d.mtga
[439] [Manifest]Found 1 manifest metadata entries from pointer file.
[443] [Manifest]Using manifest metadata: Automatic|Manifest451cd059754af191b3ce5295e2106c81.mtga
[448] [Manifest]Manifest451cd059754af191b3ce5295e2106c81.mtga has incorrect hash; redownloading...
[448] [Manifest]Downloading Manifest451cd059754af191b3ce5295e2106c81.mtga...
[448] [Manifest]GET manifest from https://assets.mtgarena.wizards.com/Manifest451cd059754af191b3ce5295e2106c81.mtga ...
[571] [Manifest]Manifest download complete
[660] [UnityCrossThreadLogger]Loading SqlLocalizationManager from file: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Downloads\Raw\RawClientLocalizationa603355767510b8901833cbb90cb5419.mtga {}
[708] ALTCardViewBuilder.Prefabs
[1271] 3/27/2026 12:35:35 PM LoadWrapperScene
[1271] Caches cleared
[1272] Unloading the last loaded scene Assets/Core/AssetPrep/AssetPrep.unity(build index: 1), is not supported. Please use SceneManager.LoadScene()/EditorSceneManager.OpenScene() to switch to another scene.
[1283] There can be only one active Event System.
[1283] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
[1283] MainNav load in 80ms
[1284] [UnityCrossThreadLogger]Creating SteamPurchaseController
[1284] 3/27/2026 12:35:35 PM CoroutineStartupSequence
[1917] [UnityCrossThreadLogger]GeneralStore Initializing
[1917] [UnityCrossThreadLogger][IAPPurchaseController] Initializing
[1917] [UnityCrossThreadLogger][IAPPurchaseController] Connected successfully
[1950] [UnityCrossThreadLogger]Fetching products for ContinuationPromise(Wizards.Arena.Promises.WebPromise -> WAS.ItemsResponse)
[1950] [UnityCrossThreadLogger][IAPPurchaseController] Filling catalog with 0 products from catalog
[1950] [UnityCrossThreadLogger][IAPPurchaseController] Purchases fetched from store, 0 Pending
[1950] [UnityCrossThreadLogger][IAPPurchaseController] Catalog finalized and finishing initialization
[1950] [UnityCrossThreadLogger]Process pending purchases 0 @ 10.54843
[1951] 3/27/2026 12:35:39 PM CoroutineStartupSequence - Data retrieved
[2055] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"None","toSceneName":"Home","initiator":"System","context":"Landing Page 'Home'"}
[2102] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
[2103] PreviousPlayBladeVisualState is being set to the same value as previously: Events
[2191] BEGIN home page notification flow
[2204] END home page notification flow
[2999] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"Home","toSceneName":"Store","initiator":"System","context":"NavBar button"}
[3064] Beacon does not have identifier assigned! Please assign to: StoreTabDesktop16x9(Clone)
[3064] Beacon does not have identifier assigned! Please assign to: StoreTabDesktop16x9(Clone)
[3064] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
[3241] [UnityCrossThreadLogger]GeneralStore Initializing
[3241] [UnityCrossThreadLogger][IAPPurchaseController] Initializing
[3241] [UnityCrossThreadLogger][IAPPurchaseController] Connected successfully
[3274] [UnityCrossThreadLogger]Fetching products for ContinuationPromise(Wizards.Arena.Promises.WebPromise -> WAS.ItemsResponse)
[3274] [UnityCrossThreadLogger][IAPPurchaseController] Filling catalog with 0 products from catalog
[3274] [UnityCrossThreadLogger][IAPPurchaseController] Catalog finalized and finishing initialization
[3274] [UnityCrossThreadLogger]Process pending purchases 0 @ 17.87684