Never had issues resolved - 4th try!
My last two issues for playin points and a premier event never got resolved but were marked as such. 20 points and 4000 gems was what i was asking for back. I suspect something went wrong with the system in refunding as I never received points or gems which is out of the usual fast response. I think the original issues were all due to server crashes at the time. While not a big deal, I do spend thousands on this app each year and expect it to work correctly when playing in events. Thank you for looking back into this.
1
vote
-
Thack#97901
commented
Not sure if the log will help at this point.