I had an animation pop up when logging in today to receive 3 SOS packs but they didn't show up. Then I went to the Messages section to see a new message where it said I could claim something, and it loaded another 3 packs and basic lands, but those didn't show up either.

I have 6 packs from the IRL prerelease bonus, but not the other 3+3 packs from the above.

(I don't know which category this most fits, chose UI.)

EDIT: Closed Arena and opened again, and there are 9 packs total now, vs 6 or 12. Idk if the above was supposed to give me 6 packs or just 3 from the separate popups. So one of those was resolved, but the other isn't, unless I'm misunderstanding.