Connection desync and client hard-lock during Ranked Match
Hello,
I am reporting a technical issue encountered
during a ranked match.
Opponent's Username: wickedtrips
Steps to Reproduce / Description:
The match started and progressed normally
during the early turns.
Once I gained the upper hand in the game,
the client began experiencing severe latency and slowdowns.
At this point, the opponent started spamming
emotes, including "I can do this all day." It is
unclear if this was out of frustration due to the
slowdown (as it might have looked like I was roping
from their perspective) or if they intentionally
triggered the connection issue.
On my turn, the game became unresponsive,
repeatedly showing the "Waiting for Server" prompt.
My local connection was verified stable during
the event (310 Mbps, 14ms latency).
I closed the game client to attempt a
reconnection.
Upon restarting, the client stuck on a
persistent black screen without any server prompts,
preventing re-entry.
Normal login was only restored after the match
concluded on the server side (presumably after
timing out).
Additional Notes:
I suspect this disruption might have been an event
triggered or forced by the opponent, but I cannot
confirm it. Please review the logs to verify if
this was a standard server desync or a potential
exploit.
Expected Result:
The client should remain stable and reconnect
normally to the match instance without freezing or
locking the user out.
Actual Result:
The client experienced an unrecoverable desync
mid-game, resulting in a black screen upon restart
and a match loss due to timeout.
I have attached the corresponding game log file
captured during the initial state of the issue
for further diagnostics.
Thank you.