Seven packs disappeared as I tried to open them
I just completed a 7-0 Hobbit Premier Draft and proceeded to collect my reward. As i tried to open the 6 packs I won (plus 1 I got through Mastery Pass progression) by clicking on "Open All", I got a "Waiting for the Server" message, then I got a black bar in the middle of the screen, like the ones for communicating errors, only I didn't have any error messages displayed, just a black bar with an "Ok" button to click. So i clicked it and the black bar went away, but I couldn't open my packs, so I changed screen, navigated to the Store page and then back to the Packs screen, only to discover that my 7 packs disappeared.
I tried to look in the collection of some cards were marked as "new", at least that way I could have known if the packs had been actually opened and the cards added to my collection, but I didn't see nothing. No new card shown.
I would like to know where my packs went and I would like to have them back.
I'll attach the log.