Game crashed at end of draft; upon reboot, had to redo draft
I entered a Contender Draft of Reality Fracture. I drafted a deck I was happy with, but in Pack 3 Pick 11 the game got stuck on a loading spinner after getting a message about being unable to make a draft pick. This happened when I clicked the button to make a pick (I forget what exactly the button says - but I clicked the button rather than clicking on a specific card)
After a minute or two I gave up waiting for the loading spinner to go away and rebooted the game. Upon rebooting, I went back to build my draft deck and found that it hadn't been saved and I was required to redraft, losing my original deck. Furthermore, the cards in my sideboard from the first draft were still in my sideboard in the second draft. After drafting my second deck, I built my deck with only cards from the second draft and saved it. I got a Deck Validation Error upon clicking save. When I went back in to try building the deck again, the sideboard cards from my first draft were gone and my pool appeared correct. I was then able to complete the draft.
If possible I would love to get a refund for this event as I was much happier with my original deck and bummed I did not get to play it!