Dear Customer Support,

I am writing to report an issue with a pack I recently opened in my account. After opening the pack, the cards that were shown as received did not appear in my collection.

Details of the issue:

Account/User ID: CelestialChaoticAngel47702
Date and Time of Pack Opening: 10/27/26
Pack Type: reality fracture
Platform: pc I have checked my collection, restarted the application, and verified that the cards were not added to my account. As I purchased or earned this pack in good faith, I would appreciate an investigation into the matter and restoration of the missing cards or appropriate compensation.

Please let me know if you require any screenshots or additional information to assist with your investigation.

Thank you for your prompt attention to this issue. I look forward to your response.

Sincerely,

Raven
celestialchaoticangel
ravenlocke637@gmail.com