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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3477 results found

  1. I can´t start the game (mobile app)

    When I try to start the app for the first time, It appears a message saying that additional content will be downloaded. After appearing a message that the content is being requested by the server... I wait for a long period and nothing happens... I can't pass through this screen to definitely enjoy the game.

    Its good to comment that, even I choose to not download de content, the start doesn't begin.

    I am using a Samsumg Galaxy S20 FE
    Android Version: 11

    2 votes

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  2. tidechannel pick is backwards

    tidechannel land displays blue on left green on right, but to pick in game it's blue on right green on left, has often messed up my game

    1 vote

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  3. Idea for New Card Sleeve

    can we get a card sleeve that looks like I've been playing on concrete

    1 vote

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  4. Make Magic: the Gathering Arena available in the Brunei iOS App Store

    Myself and the other MtG players in Brunei have been looking forward to playing Arena on our mobiles every since the announcement of Arena on Mobile. Unfortunately many of us don’t yet have access to the game since it’s still not available on the Brunei iOS App Store.

    We have an active MtG community here that has been around for almost 20 years and we just had the Strixhaven Prerelease recently in our LGS. We want to have more ways to enjoy this great game and would like to sincerely request to Wizards to have Arena made available on the…

    1 vote

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  5. Death Shadow Damage Bug (Incorrect Rules Interaction)

    Had a game where my opponent swung out with an allosaurus shepherd, two elvish visionaries and a elf token with allosaurus shepards ability activated (all were 5/5 creatures). I blocked three of the four; chumped one with an activated knight of the ebon legion and two 5/5 shadows, letting one elf through. My life total went from 8 to 3 and all blocking creatures including my Death Shadows died, where they should have survived since state based actions would have set their stats to be 10/10 shadows and survived combat.

    Log is attached for reference. I am using Windows 10…

    2 votes

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  6. product suggestions

    Yesterday I play Premier Draft 2 times, and faces with below bug both time.
    When pick step, it happens "server error" and I cannot pick any cards by myself.
    And as battle step with other users, it happens "server error" as well, and I cannot play any cards in my turn.
    Both cases my internet connection has been no issues, so it seems the issues on MTG arena application. I play MTG arena on my PC.
    How can I get compensation for this bug?

    1 vote

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  7. Prize structure

    Hi,
    I hear, and agree with, a lot of content creators referring that the bo3 prize structure is bad. There is no difference between 0 and 1 win.
    It should be more distributed the prizes.
    Best regards

    1 vote

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  8. Your game doesnt make enough money for its shareholders and I'll tell you why

    Your game is not subscription based. Ever play a game called World of Tanks. Its an interesting game in that its free to play just like your game, but there are a LOT of paying people that play for a premium account.

    Its relatively easy to set up. A premium account will generate twice the gold and twice the gems or something of that nature. The cost will be $0.50 per day for a premium account, and the idea is that over the course of a month you will generate 15 dollars from that user (whether they play or not…

    1 vote

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  9. titaniumADRIAN#07500

    I attached Mystic Subdual to an Ashaya but creatures entering the battlefield were still lands causing landfall to happen, the Ashaya had +1/+1 counters on it so it did not die from the Mystic Subdual. rare but it happened

    4 votes

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  10. Cannot lay down a land

    Hello,

    I cannot lay down a land. So nore play any cards.

    Kind regards
    Daniel Schaefer

    2 votes

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  11. Feature Request - Tabletop mode

    The spell effects are useless. With the way MTG Arena is on mobile, it draws more and more memory the longer you use it. Eventually, pushing the spell effects and other sparkly nonsense makes my phone chug.

    I just want to play Magic, and Arena is the easiest way to do so during a pandemic. I want the substance. I don’t want nor need all of the useless style. I would love to go back to tabletop Magic, but until that’s a possibility can we get an option to at least approximate live Magic? No flying cards, sparkly swirlies, etc.…

    1 vote

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  12. Please bring back permanent NON EVENT Historic Brawl

    Title. It was in the game before, in the normal que section. PLEASE stop removing it.

    1 vote

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  13. 手動タップ時のフリーズ

    土地の手動タップ時にフリーズします
    バグレポートもどこに報告すればよいのかわかりません
    説明が不十分だと思います

    1 vote

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  14. Include option to turn off companion filtering by default

    I'm tired of searching for a card and being unable to find it for 30 seconds until I realize it isn't showing up because companion filtering is on. Also very irritating during matches when deliberately running cards in the sideboard that don't fit your companion's conditions.

    1 vote

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  15. Product Suggestion

    Please, please PLEASE make some of the Jumpstart cards Historic legal that were not included in Arena last summer, now that Jumpstart is returning. The power level of the Historic format is much higher now than it was a year ago, and many of these cards are not too strong for it at all.
    Rhystic Study and Thought Scour are not even close to the level of Brainstorm for example. Rhystic Study would be really fitting for control decks, yet not too powerful as tapping your mana on turn 3 will surely result in you going to very low health…

    1 vote

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  16. Hero Of The Pride bug.

    When you have two 'Hero Of the Pride' creatures on the battlefield, and you cast a spell targeting 'Hero Of the Pride' other creatures only get +1/+0 and it does not stack with the other 'Hero Of the Pride', this is incorrect, if the effect said 'Whenever you cast a spell that targets this creature' instead of 'Whenever you cast a spell that targets Hero of the Pride' then it not stacking would be CORRECT, however with the wording it has entails that it SHOULD stack with OTHER 'Hero other Pride' creatures on the battlefield.

    1 vote

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  17. Anticontagion Bug

    Anticontagion was played to counter a creature, I had two untapped lands and there was no prompt to pay the two mana to cancel the effect of anticontagion resulting in my creature spell being countered when I would have absolutely paid the two mana I had available. attaching log.

    1 vote

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  18. Missing Draft Purchase

    Last night, May 5th at around 9 PM Central Time I had purchased a "Premier Draft Strixhaven" and drafted with bots (not a real-time lobby). I played one game with my drafted cards (won) and then stopped playing for the night. Logging on the following day, May 6th at around 9 PM I was prompted for an update. After the update, I did not have a draft in progress, nor any rewards. A refund of sort would be appreciated, and a fix to at least gain rewards from any progress of a "canceled" event. Even though the event is still…

    1 vote

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  19. New kind of casual match for noobs.

    Hi!

    I am a casual player who does not care for deck building or complex strategies at all. I enjoy playing well balanced matches though, which is impossible to do these days just by clicking the "play" option under "match". Its getting really boring to play against the same 3 or 4 decks "pro" decks (mill, shrines, etc).

    It would be great if there was a way to play only versus other players with pre-built decks (I'm referring to the kind of decks you give players daily for winning).

    Thanks!

    3 votes

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  20. Low graphical performance play mode

    Hi there,

    it would be amazing if there was an "low graphical performance" play mode, were the graphics would go e.g. 2D. This might safe battery on a notebook and the game might run smoother in some battle which went "wilder".

    its just anying to loose because your opponent created a several hundreds of token at once and your computre couldn t handle it. and then you lose because of timeout...

    sincerly

    4 votes

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