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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2599 results found

  1. "did you have fun?" feedback question should pop up when you concede

    I've only been asked if i enjoyed matches that have completed with neither person conceding.
    I'm sure i speak for everyone when i say that the least enjoyable matches are the basic infinite combo stupid massive life gain or extra turn nonsense that will usually go on forever because the true wincon of these decks is "be obnoxious and boring until opponent concedes"
    ask us if we had fun when we cocede because nobody will wait 45 min watching some sad lonely person play by themselves for the slight chance they might be able to give negative feedback which may…

    1 vote

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  2. Poison mechanic in All will be one

    The poison mechanic as handled in the new set is plain idiotic.
    Things made sense when poison was attached to creatures only; one had to work their way around the opponents' defenses and was rewarded with a faster kill timer which could not be healed back up.

    But now we are firing off poison counters for two-mana-spells with solid other effects attached?

    What's with this "Throwing around cheap cards until either player is dead before turn 6" mindset? Does MtG really need to so desperately ape other card games with ever shorter match duration?

    And who in his right mind…

    1 vote

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  3. Heliod crashes the game

    Heliod, Sun-Crowned crashes the game when played in the Historic Singleton game mode. I'm on PC.

    1 vote

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  4. Opening packs and viewing cards

    I do not follow sets as religiously as I used to but I do try to read each new card I open from a set in MTGA. I admit this is my problem and I would assume others do not have this issue. I often accidentally click the window while opening packs before I am done viewing them and have to go to my collection to read and examine them. If there was a good solution to this where I have to maybe click twice to open them as an option, I would really appreciate it. I recognize this is…

    1 vote

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  5. Why is bug reporting a forum now???

    Why do I have to post bugs and issues into a forum??? This is between me and Wotc. I shouldn't have to get upvotes to hope that my issue is fixed, this is ridiculous. I bet this will also discourage some people from reporting issues because they are nervous about the exposure and I think that is exactly what Wotc are hoping for.

    1 vote

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  6. Continual Campaign/Story Mode for Each New Set

    MTGA needs a campaign/story mode to supplement the other types of events (which are all largely 1v1 PvP). The only thing close to this currently is the outdated bot challenge, which is old and far too easy to be interesting.

    In previous MTG video games, you used to play through a sequence of challenges for each plane (for example MTG 2015 the video game). This is the same concept, but MTGA would provide 5 new story mode challenges for each new set. That adds a ton of replay-ability as well as incentive for players to attempt the Story Mode with…

    1 vote

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  7. When opening Mythic pack for new Phyrexia release, i did not receive a mythic card. Instead I received a Rare Wildcard. 2023.23.0.4431.982

    When opening a new Mythic booster for the new Phyrexia set, i did not receive a Mythic card. instead I received a Rare wildcard. Shouldn't I at least get a mythic wildcard when opening a mythic booster?

    2 votes

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  8. android app wont download all data and hangs at 984kb

    game wont download complete data (3rd package) and hangs at 984kb not starting ever. fresh install and reinstall does not help. did work some months ago.

    1 vote

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  9. Bug/Unable to get collection

    Soooo many issues lately with "Network Error - unable to get collection" errors while my internet connection is working perfectly with anything else...
    It's the only game giving me so many issues, I'm seriously thinking of stopping to play jest because of that...

    1 vote

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  10. Imagine a world where I have my packs... NOW!

    Soooo I preordered some Phyrexia all will be one packs and I reeeeeeallly want to open them now and there's nothing that says I can't but I'm still locked from opening them. I just want to bust open some packs on the day it says it's going to be out whether it's midnight or not. PLEEEEAAASE I'm just a little guy and it's my birthday!

    1 vote

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  11. Heliod Devotion Miscount

    I had an odd situation where I think devotion was incorrectly counted. It mattered in this match where Heliod animated too early. I think I have 4 devotion here, but I have 5 in the game. I think it was counting my Golden Egg toward my devotion count, because I sacrificed it and turned Heliod "off" later in the match.

    1 vote

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  12. Private Mach Drafts

    I would suggest and hope there is something being out in the works for free private/public/a.i. drafts in the future?

    It seems like it wouldn't be too much as things are already set up to draft with/against a.i. drafters and then thrown into the mix of real players. Why not just extend that idea to being able to host or join a draft with no risk or reward for those of is who might need to practice their drafting skills or would like to be more familiarized with a variety of blocks/sets that might not be the current highlight?

    I…

    1 vote

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  13. The "Leave Match" icon hides data.

    The "Leave Match" icon at the end of a match hides the numbers that show how many cards are in an opponent's library, graveyard, hand, and exile zone. Perhaps lowering the icon about one inch may fix the problem.

    2 votes

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  14. So we're still just not going to do anything about Rusko?

    Hello? Hello?! Rusko still sucks and you're doing nothing about it. Is anyone even paying attention over there?

    2 votes

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  15. login

    I can't login, please tell me why? Even restart and reinstall can't fix it.

    6 votes

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  16. Conjuring Cards from Outside the Game

    Some cards allow you to bring a card you own into your deck/hand from outside the game. If a card is illegal in the format you are playing, then you should not be allowed to choose that card. Example, in the Alchemy format, "Rise of the Dark Realms" is illegal. Yet, while playing against an opponent, they cast a spell to bring that very card into their hand, then cast the card. This should not be allowed on the basis that the card is not allowed in this format.

    2 votes

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  17. BUg

    Bug. I had a Jace, Wielder of Mysteries in play, 20 cards at my deck and I played a Mind Desire for 25. Result: The game crashed and gives me a Draw Match.

    1 vote

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  18. Indestructible card glitch

    I blocked Oathsworn Knight with four 1/1 creatures and he didn’t take any damage and 0 counters were removed from him. I checked and doubled checked every other card in play and no instant or sorcery had been used. This cost me the game. It totally bugged out and just killed my creatures like it had indestructible. I’ve attacked screenshots of the gameboard and the card but I don’t have a video because I expected the game to follow the rules! Please compensate me for your game bugging out, i also recommend fixing that bug!

    2 votes

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  19. Lets not lock out users who try to have multiple accounts

    Trying to use multiple MTGA accounts with one windows account. Managing them is a hassle. That I dont want to have keep resetting my password to change my account.

    Could you please take a field trip to Microsoft. They are like neighbours (~20 minute drive from WotC).

    Your implementation of the windows registry isnt working. (I'm providing the same password and email that lets me log into the support site but not into MTGA client.... #F)

    1 vote

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  20. Give us a way to avoid Alchemy in every format.

    Please give us a way to play Historic Brawl without Alchemy cards. I hate Alchemy. Really. I despise it. Many people despise it, and you know it. Please give us ways to avoid that trash in any way possible. Explorer was a nice start, so keep expanding the ways to avoid your past mistakes.

    2 votes

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